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Ulasan untuk Ibis Styles Batam Nagoya

3 out of 5
Ibis Styles Batam Nagoya
Jalan Yos Sudarso Bengkong Laut, Batam Kepulauan Riau, Batu Ampar, Batam, Riau Islands

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 50 dari 140 ulasan" "
Penilaian 8 - Bagus. 65 dari 140 ulasan" "
Penilaian 6 - Cukup Baik. 12 dari 140 ulasan" "
Penilaian 4 - Buruk. 10 dari 140 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 140 ulasan" "

8,4/10

Kebersihan

8,4/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Didiet Tri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kamar Nyaman dan Luas
Kamar Nyaman dan Luas, Sarapan cukup enak, Swimming Pool, dan Playgroud untuk anak-anak sepertinya sangat cocok jika bawa keluarga
Menginap 4 malam pada bulan Februari 2018
Tanggapan dari General Manager pada tanggal 3 Apr 2018
Dear Didiet Tri, Terima kasih atas umpan balik yang telah diberikan untuk ibis Styles Batam Nagoya. Kami menantikan Bapak dan Keluarga kembali. Salam, Mulwardi TJITRA

2/10 Sangat Buruk

Shiraz Kabir

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property and facilities are good value for money and well maintained. During this stay there was an incident, where someone used the room while I was away and left the room with toilets messed up and the bed used. On reporting this the staff changed out the sheets and mentioned that a supervisor will get in touch in the morning. But there was no attempt from the management to try and understand what happened. On checking out the staff wasn’t aware that this happened and asked for all the details all over again. Still waiting for a formal response from the management.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari ibis Styles Batam Nagoya pada tanggal 12 Mar 2024
Dear Mr Shiraz Kabir.Warmest Greetings from ibis Styles Batam Nagoya!We are truly sorry to see your experience at ibis Styles Batam NagoyaHas been filled with the negative experiences, although we pride ourselves we great customer service,it seems that seems that on this occasion we have failed.We have found out which staff were in charge at that time and we have taken action and we share your negative experiences with all our teamwe will try to learn from it and certainly all our team will have an additional to re ensured to be on top of them self.Again, we are sorry we weren’t able to provide on a more positive stay. we look forward to welcoming you back and hope that your next visit will be much more enjoyable And all of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Thank you for your kind attention.Warm RegardsIbis Styles Batam Nagoya

10/10 Sangat Bagus

Iskandar

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything nice
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Nathan Gea pada tanggal 19 Feb 2024
Dear Mr iskandar,Thank you for your feedback on ibis Styles Batam Nagoya.We look forward to welcome you back.Sincerely,ibis Styles Batam Nagoya

2/10 Sangat Buruk

Ju-Yi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ms
Checking only 2 sets customer in front us 3-4 pm but take about 30mins+ , when went “ first room “ was ppl checked in the room already ( feel very bad ) , then gave us another room , room is big ( coz we booked suit ) but towel is smelly and asking for extra towel not available , bed sheet have stamp on it and fridge have coke left from last guest.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Nathan Gea pada tanggal 8 Jan 2024
Dear Ms. Ju YiWarmest greeting from ibis Styles Batam Nagoya !we are truly sorry to see your experience at ibis Styles Batam Nagoya has been filled with the negative experiences, although we pride ourselves with great customer service, it seems that on this occasion we have failed.we have shared this feedback with all our team. We will try to learn from it and certainly all our team will have an additional training to re ensured to be on top of them self.Again, we are sorry we weren't able to provide on a more positive stay.We look forward to welcome you back and hope that your next visit will be much more enjoyable and All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Warm Regards, ibis Styles Batam Nagoya.

6/10 Cukup Baik

Jen Janice

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not coming back again. There's many other hotels.
Breakfast was very bad. Food was not up to par. Very inflexible with late check out unless we pay 100k Rph. Check out time reminder from housekeeping and reception half an hour before time. Other than that the room was great.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nathan Gea pada tanggal 8 Jan 2024
Dear Mrs. Jen Janice,Warmest greeting from ibis Styles Batam Nagoya !we are truly sorry to see your experience at ibis Styles Batam Nagoya has been filled with the negative experiences, although we pride ourselves with great customer service, it seems that on this occasion we have failed.we have shared this feedback with all our team. We will try to learn from it and certainly all our team will have an additional training to re ensured to be on top of them self.Again, we are sorry we weren't able to provide on a more positive stay.We look forward to welcome you back and hope that your next visit will be much more enjoyable and All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Warm Regards, ibis Styles Batam Nagoya.

10/10 Sangat Bagus

Choy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel On a Hill
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Nathan Gea pada tanggal 8 Jan 2024
Dear Mr. ChoyWarmest greeting from ibis Styles Batam Nagoya !Thank you for your feedback on ibis Styles Batam Nagoya.We look forward to welcome you back.Warm Regards, ibis Styles Batam Nagoya.

4/10 Buruk

Seah

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Before booked this hotel was bfast for two persons. Extended the stayed become 1 person allowed for the bfast. Funny hotel
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Nathan Gea pada tanggal 8 Jan 2024
Dear Mr. Seah Warmest greeting from ibis Styles Batam Nagoya !Thank you for your feedback on ibis Styles Batam Nagoya. We apologize that your experience did not meet your expectation. For our breakfast from Accor Group, we give you the option to our guest for choose 1 or 2 Pax at different prices for breakfast. We look forward to welcome you back and hope that your next visit will be much more enjoyable and All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Warm Regards, ibis Styles Batam Nagoya.

8/10 Bagus

Seah

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Expensive htl. Long stay must give good rate
Menginap 2 malam pada bulan November 2023
Tanggapan dari Nathan Gea pada tanggal 8 Jan 2024
Dear Mr. Seah Warmest greeting from ibis Styles Batam Nagoya !Thank you for your feedback on ibis Styles Batam Nagoya.We look forward to welcome you back.Warm Regards, ibis Styles Batam Nagoya.

8/10 Bagus

Hamidah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I booked 2 junior suite rooms but both m2 is not the same. 1 of the room is smaller than the other but still quote the same price. Why???
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Nathan Gea pada tanggal 24 Okt 2023
Dear Mr. Hamidah,Warmest greeting from ibis Styles Batam Nagoya !Thank you for your feedback on ibis Styles Batam Nagoya. We apologize that your experience did not meet your expectation. We look forward to welcome you back.Warm Regards,ibis Styles Batam Nagoya

10/10 Sangat Bagus

Shin

Menginap 2 malam pada bulan April 2023
Tanggapan dari Nathan Gea pada tanggal 24 Okt 2023
Dear Mr. Shin,Thank you for your feedback on ibis Styles Batam Nagoya.We look forward to welcome you back.

10/10 Sangat Bagus

Faiezah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Nathan Gea pada tanggal 24 Okt 2023
Dear Mr, Faiezah,Thank you for your feedback on ibis Styles Batam Nagoya.We look forward to welcome you back.

8/10 Bagus

CHEE KWONG

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unique and spacious. However, room WiFi is very bad. Have to rely on mobile WiFi most of the times.
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

CHEE KWONG

Traveler bisnis
Disukai: Fasilitas, kondisi & fasilitas properti
sky lounge is nice place.
Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

Kabi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Decent hotel for a night
A fairly decent hotel with a good rate for the suites. A fair bit away from the hustle and bustle and not much food options around the hotel. Decent for nights stay
Menginap 1 malam pada bulan September 2022
Tanggapan dari Nathan Gea pada tanggal 8 Jan 2024
Dear Mr. Kabi,Warmest greeting from ibis Styles Batam Nagoya !Thank you for sharing your kind positive feedback with us! It is indeed delightful to read it that you had enjoyed your stay. We truly appreciate your comments and they spur us to greater heights in enhancing our guest experience. All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Warm Regards, ibis Styles Batam Nagoya.

4/10 Buruk

Pek Yin

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Room for improvement
The bedsheet with stains. The hotel lobby without aircon hence is stuffy. The swimming pool is dirty. The mug served for breakfast is not thoroughly clean.
Menginap 1 malam pada bulan November 2022
Tanggapan dari Nathan Gea pada tanggal 8 Jan 2024
Dear Mr. Pek YinWarmest greeting from ibis Styles Batam Nagoya !we are truly sorry to see your experience at ibis Styles Batam Nagoya has been filled with the negative experiences, although we pride ourselves with great customer service, it seems that on this occasion we have failed.we have shared this feedback with all our team. We will try to learn from it and certainly all our team will have an additional training to re ensured to be on top of them self.Again, we are sorry we weren't able to provide on a more positive stay.We look forward to welcome you back and hope that your next visit will be much more enjoyable and All of us in ibis Styles Batam Nagoya are looking forward to welcoming you back soon.Warm Regards, ibis Styles Batam Nagoya.

8/10 Bagus

Sharmila

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I stayed here for 3 days 2 night. Staffs are super friendly and helpful. I am abit disappointed by the swimming pool and also the cleanliness of the room. Towel, bedsheets which can see the dirt on it. Drinking Glass need to change as most of it have stains on it include breakfast place n room. On our 1st morning we planned to swim in the pool and relax but unfortunately the swimming pool are so dirty and when we asked the receptionist they said that it is normal but other day we saw the swimming pool was clean at the same time.
Menginap 2 malam pada bulan September 2022

8/10 Bagus

Richard

Bepergian dalam rombongan
Disukai: Kondisi & fasilitas properti
My second stay here. Love the friendly staff, super comfy beds and pillows and love the design aesthetic of the hotel.
Menginap 2 malam pada bulan September 2022

6/10 Cukup Baik

Gillet

Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

Vino, Chennai

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staffs were super friendly and helpful, and the amenities were good! :)
Menginap 2 malam pada bulan Mei 2019

10/10 Sangat Bagus

Lisa Alizah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Thumbs up!.
Amazing place. Nice and comfy room. Breakfast was so good. Thumbs up!.
Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
High quality of sleeping
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Joshua

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Contemporary, modern hotel
Had a pleasant stay. Hotel was clean and modern. Check in check out process is quick. Breakfast is simple. Only comments are that shampoo and shower foam not indicated correctly and disposable slippers provided should not be reused.
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Spacious and comfortable room
Hotel room was spacious and comfortable. Though there are nothing around the hotel, Nagoya shopping is just a shuttle bus away
Menginap 1 malam pada bulan Desember 2019

6/10 Cukup Baik

LayKian

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Clean, far away from shopping and foods but there a shuttle bus service 12pm, 2pm...to Nagoya hill shopping centre, need to book in advance with the hotel staff.
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is easy to access to town and mall. The room was clean and spacious. The staff were polite and quick to attend to our request. Overall it is a good place to stay.Highly recommended.
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

ErddaRio, SG

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice place to stay... the room is clean. Air con is good.
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Siti

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Too good to be true! 😊
The concept was modern and up to date. Room was clean. Service was good and staff was friendly and cooperative. Thumbs up for breakfast , Yummy! Overall it was amazing and and relaxing. Would like to come back again for sure.!
Menginap 1 malam pada bulan Desember 2019

8/10 Bagus

DrSeeNW, Singapore

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Let’s talk about The Pros. Staffs is friendly and helpful Breakfast buffet is good Room is clean and tidy Checked in was swift and well explained Gym still ok. Sky bar is good. Good food and alcohol. The Cons. The shower drainage abit poor. Swimming pool different colour looks dirty, did not manage to swim. Other than this all is good. Feedback to staff about some faulty, they ask staffs to went up check. After came back is fixed. Good environment. Will come to stay again. Recommended. 👍
Menginap 1 malam pada bulan November 2019

8/10 Bagus

Tan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan November 2019

8/10 Bagus

Jun

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and pretty room and was big (mine was a suite). Hotel provide free shuttle bus to Nagoya Hill Mall at certain intervals. The down side was when the dinner took an UNBELIEVABLE LONG TIME to serve where there wasn’t much dinners in the cafe. The other table dinner just ordered a drink and us taking another table ordering 2 main course. So room was great and cafe was lousy.
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
New. Clean. Great interior and furnishings. Best value.
Menginap 1 malam pada bulan Oktober 2019

8/10 Bagus

Quek Serena Pin

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love this hotel, the cleanliness,room size and service staff were awesome!!
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Rara, Malaysia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
room was clean and nice, helpful staff but hotel a bit far from city area. definitely will stay here again
Menginap 1 malam pada bulan April 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only the breakfast top up item slow as my group of 6 having the breakfast at 8am but most of the item finish ask for top up take too long time as we need to check out at 9am so end up we are rushing for our breakfast.
Menginap 1 malam pada bulan September 2019

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Poor 4G internet in the area of the hotel. Hotels free WiFi is also very poor.
Menginap 4 malam pada bulan Agustus 2019

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Alice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel !
Nice hotel !
Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Pretty good hotel for the price paid. Breakfast was included for our stay. Highly recommended
Menginap 3 malam pada bulan Agustus 2019

8/10 Bagus

SPLIM, Singapore

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The location is not very convenient, there is nothing nearby however still acceptable as taxi is available and shuttle service also provided by hotel at certian timing. The buffet brakfast that is included is also consider good for the price you paid. We spend a lot of our time at the pool, the menu at the restaurant is a bit limited, maybe can consider adding some finger foods to the menu.
Menginap 3 malam pada bulan Agustus 2019

8/10 Bagus

Yi Hsiang

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
還算可以接受
比較起兩年前，很多多西已損壞卻沒更新。
Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always be back here..Cheap n good..Staff are all friendly
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice decoration and the location is near the city. Good breakfast spread as well which was included.
Menginap 2 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2019

8/10 Bagus

Jims

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The suite room looks modern, spacious and in style. There should be hand soup as basic toiletries. Breakfast can be improved with more food options and speed to top up the food line as it was empty.
Menginap 2 malam pada bulan Mei 2019

8/10 Bagus

LIM

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
The Hotel is clean and model.
I hv booked 3 room, There are no towel in the hotel room at all.
Menginap 1 malam pada bulan Mei 2019

8/10 Bagus

Aishah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room is very spacious, clean and modern. Prompt service rendered when needed. Staff are friendly and welcoming. I will definitely be back.
Menginap 1 malam pada bulan Mei 2019