Kolam renang outdoor, dengan kursi berjemur

Ulasan untuk Panbil Residence Serviced Apartment

3.5 out of 5
Panbil Residence Serviced Apartment
Jalan Ahmad Yani, Panbil Estate, Muka Kuning, Sei Beduk, Batam, Batam Island

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 44 dari 105 ulasan" "
Penilaian 8 - Bagus. 40 dari 105 ulasan" "
Penilaian 6 - Cukup Baik. 16 dari 105 ulasan" "
Penilaian 4 - Buruk. 5 dari 105 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 105 ulasan" "

8,2/10

Kebersihan

8,2/10

Staf & layanan

7,8/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

10/10

Ramah lingkungan

Ulasan

8/10 Bagus

Aulia Fahrozi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Rudy pada tanggal 25 Mar 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Rupert

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Panbil Residence Serviced Apartment Batam,
used as base before joining vessel
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Cory Juliana – Asst. Guest Relation Mgr pada tanggal 28 Okt 2023
Dear Mr or Miss Rupert, greetings from Panbil Residence Serviced Apartment Batam ! Thank you for taking time out to share your experience. All of us are delighted that could ensure a comfortable stay during your visit. Thank you again for your stay and your feedback, we look forward to welcoming you back again. Best regards.

10/10 Sangat Bagus

Josie

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The reception staff were exceptionally impressive with their friendly attitude and their motto “service with a smile “. They were polite answering my questions and even offered places of interest. Even the shuttle transportation driver Bagas was also very friendly and polite. Seems like the staff there were happy and this in return makes the whole environment a pleasant place to stay. The room ( a 3 bedroom apartment) were big and clean. The beds were firm without giving guests backache sleeping in it. Not all accommodation that we have stayed have such comfortable beds. Breakfast was good. Definitely if we go to Batam, we will choose to stay in Panbil service apartment again.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Cory Juliana – Asst. Guest Relation Mgr pada tanggal 19 Sep 2023
Dear Ms. Josie, greetings from Panbil Residence Serviced Apartment Batam ! Thank you for taking time out to share your experience. All of us are delighted that could ensure a comfortable stay during your visit. Thank you again for your stay and your feedback, we look forward to welcoming you back again.

10/10 Sangat Bagus

Greg

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very nice staff
Menginap 6 malam pada bulan Juli 2023
Tanggapan dari Cory Juliana – Asst. Guest Relation Mgr pada tanggal 1 Agu 2023
-Dear value guest, greetings from Panbil Residence Serviced Apartment Batam ! Thank you for taking time out to share your experience. All of us are delighted that could ensure a comfortable stay during your visit. Thank you again for your stay and your feedback, we look forward to welcoming you back again.

8/10 Bagus

satomi

Menginap 13 malam pada bulan Juli 2023
Tanggapan dari Cory Juliana – Asst. Guest Relation Mgr pada tanggal 1 Agu 2023
-Dear value guest, greetings from Panbil Residence Serviced Apartment Batam ! Thank you for taking time out to share your experience. All of us are delighted that could ensure a comfortable stay during your visit. Thank you again for your stay and your feedback, we look forward to welcoming you back again.

10/10 Sangat Bagus

Moleya

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Awesome Stay
Superb stay - family love it so much. Will return for next trip.
Menginap 2 malam pada bulan November 2022
Tanggapan dari Rudy pada tanggal 23 Nov 2022
Dear Guest,Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.Warmest Regards,Rudy D PraharanthoGeneral Manager

10/10 Sangat Bagus

eunhee

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
So clean, nice green view, good location between two malls and wonderful breakfast! Only its a shame that there are no some fry pans and pots to cook.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Rudy pada tanggal 19 Apr 2022
Dear Guest, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Rudy D Praharantho General Manager

8/10 Bagus

Mohd

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Rudy pada tanggal 12 Mar 2020
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Rudy pada tanggal 29 Jan 2020
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Didn’t really fancy too much in this hotel. Breakfast a lot of food didn’t replenish shortly after all were taken off. Distance a bit far from shopping location. Necessities not fully provided. Short of hand towel. My frd’s room short of safebox, bowls, wardrobe light not working. Hotel can consider to provide comb, body lotion if possible.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Rudy pada tanggal 29 Jan 2020
Dear Guest, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Amran

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Rudy pada tanggal 1 Feb 2020
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

Ravindran

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
This my first time coming to this hotel . The hotel is good but need to go out to take taxi and no near by coffeeshop or min Mart . Second thing quite disappointed about when I checked in my room no wifi . I inform the reception they say somebody is coming but we waited 1 hour nobody turn up and waste my time . Then we went go and come back almost 7pm there is wifi . Lastly breakfast. Just image we only eat bread and cold drink . No coffee at all even the waiter did not top up and most the food totally empty . Sorry to said this hope I don't come to this hotel again Thank u
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Rudy pada tanggal 29 Jan 2020
Dear Guest, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Seri, Singapore

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There was nothing I dislike about my stay. Enjoyed every bit of it
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Rudy pada tanggal 17 Jan 2020
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Food was really good. How can I forget that Margerita, loal orange juice and mouth watering italian pizza. Lake view and the town view was superb. Overall okay for the paid amount except cleanliness. First sight sink in the bathroom was filled with water and comods were not cleaned. Had to ask for two times to get it cleaned
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Rudy pada tanggal 7 Jan 2020
Dear Guest, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place, spacious and clean. Even tho the wardrobes broken. But overall tumbs up
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Rudy pada tanggal 20 Des 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall an excellent experience.
Menginap 4 malam pada bulan November 2019
Tanggapan dari Rudy pada tanggal 14 Des 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Ray

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
nice view and value for money property Will stay here again for next trip
Menginap 1 malam pada bulan November 2019
Tanggapan dari Rudy pada tanggal 14 Des 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

6/10 Cukup Baik

Wai

Bepergian dalam rombongan
Disukai: Staf & layanan
The room were dirty , the bed is ok . Overall Housekeeping need to improve
Menginap 1 malam pada bulan November 2019
Tanggapan dari Rudy pada tanggal 14 Des 2019
Dear Guest, Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. We will improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

Traveler terverifikasi

Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Rudy pada tanggal 23 Nov 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2019
Tanggapan dari Rudy pada tanggal 18 Nov 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

GK

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nothing unique. The air con position was put of place. Cant feel that much when on bed.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Rudy pada tanggal 28 Nov 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

Eric, Singapore

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Panbil has changed since last year and I was abit disappointed with their facilities. The water in the bathroom was stuck and the breakfast was not so good as compared to last time. Nevertheless, the room is nice and we were upgraded to a bigger room
Menginap 1 malam pada bulan November 2019
Tanggapan dari Rudy pada tanggal 28 Nov 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

ROSNI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2019
Tanggapan dari Rudy pada tanggal 12 Nov 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

6/10 Cukup Baik

William

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Looks OK, until you look deeper
Lobby gives an OK impression. Room looks OK at first glance. Then u see the stain on e sheets, blood on the pillow, ball of hair in the shower room, the list goes on and on. If u are not into hygiene, then this place is affordable enough for u.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Rudy pada tanggal 12 Nov 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Rudy pada tanggal 31 Okt 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

4/10 Buruk

Fok

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Bad service Basic essential items missing
stayed 1 night from 27 to 28 Oct. The inside of the blanket in the bedroom is missing. Only the thin blanket sheet is available. Called up housekeeping from 4.30pm till 11pm. They told me they are very busy to give me a proper blanket. Finally I make a trip down to the ground floor lobby and they told me they will send someone to my room in 5 minutes. I waited for another 20 minutes before someone came by to rectify the defect blanket. Also no towels and toilet paper in the room. Must called housekeeping for these essential basic stuff. I don't recommend anyone to stay there during public holidays. The service is very bad and slow.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Rudy pada tanggal 30 Okt 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Happy staying there
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Rudy pada tanggal 30 Okt 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Rudy pada tanggal 30 Okt 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

DIDINE

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As always we had a wonderful stay at Panbil. Pak Agus and his colleagues were very accomadating, helpful and gave servuce with much friendliness. We are truly appreciative, Pak Agus. And will of course stay there again.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Rudy pada tanggal 24 Okt 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Rudy pada tanggal 21 Okt 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As always we had a wonderful stay at Panbil. Pak Agus and his colleagues were very accomadating, helpful and gave servuce with much friendliness. We are truly appreciative, Pak Agus. And will of course stay there again.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Rudy pada tanggal 21 Okt 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

4/10 Buruk

Zarina

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
The suite was not as advertised. I booked a 2 bedroom suite for 3 adults. The kitchenette was a major disappointment. The suite was advertised with a fully functioning kitchenette. Yet it only came with a water kettle, 2 bowls, 2 coffee mugs, 2 glasses and some forks and spoons. There was no microwave oven. There's nothing to heat up our food. The balcony that they advertised for the "Guests Enjoyment", was only unlocked after 3 phone calls to the reception, 2 requests to 2 different staff and 2 and a half hours later. One of the sliding door of the wardrobe in the master bedroom, fell on one of us.
Menginap 2 malam pada bulan Oktober 2019
Tanggapan dari Rudy pada tanggal 15 Okt 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Alex

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good comfortable stay
Clean and everything works like they should. Cold air conditioning.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Rudy pada tanggal 14 Okt 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2019
Tanggapan dari Rudy pada tanggal 10 Okt 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan September 2019
Tanggapan dari Rudy pada tanggal 30 Sep 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

6/10 Cukup Baik

Traveler terverifikasi

Poor wifi connection. rooms are clean. Breakfast omelettes are prepared in advance and not on the spot, not sure I understand why
Menginap 5 malam pada bulan September 2019
Tanggapan dari Rudy pada tanggal 19 Sep 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

Senin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Family stay at Panbil Residence Apartment
Nice apartment, suitable for family stay.
Menginap 2 malam pada bulan September 2019
Tanggapan dari Rudy pada tanggal 17 Sep 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

4/10 Buruk

Indriyani

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2019
Tanggapan dari Rudy pada tanggal 10 Sep 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

6/10 Cukup Baik

Russell, Singapore

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Could be better
Around bed was all dusty. Wardrobe door hanging off. Corrected same day but still.
Menginap 2 malam pada bulan September 2019
Tanggapan dari Rudy pada tanggal 9 Sep 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

F, Singapore

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Big and spacious suite. A distance away from the city.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Rudy pada tanggal 6 Sep 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and comfortable. Friendly stuff and great breakfast spread.
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Rudy pada tanggal 3 Sep 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

peiching

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We had lovely weekend with this hotel. friendly staffs and quote peace place to stay. will be back again.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Rudy pada tanggal 3 Sep 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good weekend
Pretty far from the Batam centre terminal, but worth the stay. Ideal for a trip with family / friends. You’d have to go back to city centre like Nagoya and other places which is 20 mins drive from the property.
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Rudy pada tanggal 27 Agu 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 5 malam pada bulan Agustus 2019
Tanggapan dari Rudy pada tanggal 27 Agu 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

6/10 Cukup Baik

Joycelyn, Singapore

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Maybe it was too peak seasom hence the manpower was not enough. Service was slow and there was once when they make up our room without giving us any towels.
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Rudy pada tanggal 27 Agu 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Yi Hsiang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Rudy pada tanggal 13 Agu 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

8/10 Bagus

Arfah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Rudy pada tanggal 13 Agu 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Clealiness was bad. Lift lobby and corridor stinks. Smoke smell was very strong. Toilet drainage was bad. The water didn't flow well. Bedsheets were not clean. Breakfast was horrible.
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Rudy pada tanggal 13 Agu 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
No comment at the moment as everything is find....the staff from reception to house keeping
Menginap 4 malam pada bulan Juli 2019
Tanggapan dari Rudy pada tanggal 23 Jul 2019
Dear Guest, Warmest Greeting From Panbil Residence Apartment Batam, On behalf of Management and staff of Panbil Residence Apartment Batam, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Rudy D Praharantho Residence Manager

10/10 Sangat Bagus

CAI SHANGYUAN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari Rudy Dwi Praharantho pada tanggal 17 Jun 2019
Thanks for staying with us. We appreciate your feedback!