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"Breakfast was a bit kaos, but it was a nice stay."

"The staff was excellent, especially Mandakni at the restaurant and her manager. They were professional and knowledgeable, offering good food recommendations. We really enjoyed the pool area. My kids loved it. The only downside is that parking is farther away and costs an additional around £25. "

"Enjoyable pool, loved the secr"

"Perfect location to the Roman Baths and downtown. Near lots of restaurants as well."

"Clean rooms and bathrooms, decent breakfast and coffee, helpful staff. Overall if you stay without car it's a good hotel for the price. Lower rating due to CRAZY HIGH parking fees! £52 for 24h! Luckily we still got a old price as we booked before the hike. "

"The cleanliness was awful. The room smelt terrible, there was mold by the windows. The toilet had yellow stains. There was haur in the bath. Clothes were still left in the cupboard. The shower didnt ket you change the temperature. The continektal breakfast consisted of cheese and ham. Despite all this, the staff were lovely and the view was amazing. The restaurant only had one member of staff, but she was super helpful."

"I loved the uniqueness and traditional architecture of this hotel. Staff was amazing and kind, food and drinks very good, and location very convenient, close to Roman baths. "

"Good clean room, bit dated but characterful."