Hotel dekat Becontree Heath Leisure Centre

"There was no microwave in the room, and they could not accommodate the guests by putting one in the reception area. They kept giving excuses while other hotels in the area like holiday inn have microwave in their rooms. They refused to clean the room while staying for 5 days. Never stay here again."

"Comfy bed, clean, good shower, helpful staff"

"Off the beaten path! Not close to the train station and eating establishments which made it a little challenging. "

"Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

"Spotlessly clean rooms, location, quality of decor and bedding."

"Great hotel, lovely staff, clean and comfy room, reasonably priced. The only downside is you can hear everything in your room so bring ear plugs if you don’t want to be woken up by someone in the next room having a piss in the middle of the night. "

"Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. "

"Cozy and easy access to trains, bus, shopping and great restaurants/food!"

"Nice place but no in-room iron and ironing board, no refrigerator, no microwave, they wouldn't even let me use their microwave to heat up my dinner that I ordered in."

"They sent us to another hotel but i was more like a 1 star motel. Staff was very friendly but this is not how hotel business works. "

"Hotel didn’t look anything like the photos shown!! 1st room was greeted in the bed with ants! To be told at reception they would “upgrade” me!! Upgraded room was no better! Shower seal was green! Splats all over the carpet! Everything about it was awful!! "

"Value for money but super close to train station make it worth it"

" would strongly advise against staying at this hotel. My experience was extremely disappointing from start to finish. The first room I was given reeked of cigarette smoke. When I went down to report it, the receptionist reacted as though I was being dishonest, which was both frustrating and unprofessional. I was eventually offered another room, which thankfully didn’t smell, but getting there required walking through hallways that stank heavily of marijuana. I raised this concern as well, but...