Hotel murah di Billerica

"I was very disappointed with my experience at this hotel. The staff were extremely rude and lacked basic customer service skills. They showed little understanding or willingness to help when concerns were raised. Instead of being welcoming and professional, their attitude made us feel uncomfortable and unvalued as guests. Customer service is an important part of any hotel stay, and unfortunately, this property fell far below expectations. I would not recommend staying here based on the poor...

"Beautiful hotel. Clean. Friendly and helpful staff."

"Pool"

"This was a return visit staff is nice and courteous great in helping with directions to food and shopping."

"Staying at Citizen M is a lot like shopping at Aldi. There's some insider knowledge needed. The hotel is fairly high tech. The check in is mostly self service. You even make your own key card. You must use your key card to operate the elevator, which is great for security, but frustrating for first time travelers who aren't in on the secret. In your room, you use an ipad to operate your TV, lights, climate, and blinds. The room is small, but the lobby is huge and really nice — the kind of place...

"The room was spotless, the staff, particularly in the bar, extremely friendly and helpful. Great location for exploring historical Boston."

"We loved the authentic feel of this hotel. It was quaint and the beds were super comfy. The bathroom was tiny and lacked counter space. There was no place to store our clothes other than the closet with 6 hangers. We were there for five nights. It would be perfect for a short visit. It is close to shopping, restaurants and the beautiful library. We enjoyed our stay very much and made it fine regardless of lack of space. I might add the view from our room was nice as well."

"We loved the location! Unfortunately, there was no coffee maker, kettle, or refrigerator available. These items can be requested by calling housekeeping."

"This hotel does not include breakfast."

"This was probably one of the coolest hotels I’ve stayed at. Room was very clean and staff was very friendly and helpful. I also liked how close it was to Fenway and local restaurants."

"Plumbing was extremely loud in the room. Wasn’t very clean"

"Beautiful and in a great location"

"Clean room perfect stay"

"The staff were very helpful, and super nice! Rooms were clean, great area with so much to do walking distance, and nice property."

"Xx"

"Staff at front lobby and valet were superior"

"Very clean room with a very convenient location. Booked through Expedia and they did not have one night of my reservation when I arrived. Inconvenient but not the end of the world. They figured it out at the end of the day and the stay was very nice. Looking forward to returning."

"The staff was great with our early arrival & the shuttle service was perfect with a drop off at the train station so we could get to the freedom trail."