Disney's Maingate West Hotel Guide - 4 Stars Hotels in Disney's Maingate West, Orlando

"Our check in was pleasant. The gentleman who checked us in was helpful. Unfortunately, after we got to the room it was less great- we got a 3 bedroom 3 bathroom suite- it was plenty roomy, and there was a lovely screened in balcony. Unfortunately though, there were no towels in two of the bathrooms, less beach towels than we were supposed to have and very minimal supplies. We called for the towels which were left in a bag by the door- no apology or anything . There’s a keurig but no coffee pods, not even the reusable one where we could put our own coffee in- so you have to buy them at their little store or figure something out. There were no pot holders or dish towels, even though there’s a stove and oven. The whole place just seemed a bit run down and less than cared for. The headboard had a layer of dust in it. The screens on the balcony were coming apart a bit. The table in my room was missing a foot so the table was at like a 30 degree slope The water park was fun and the music and drinks were lovely. We enjoyed the day. However, very hard to find a seat in the shade- all of those seats you had to pay for. So that was a bit annoying. I felt like anything aside from the very basics has a substantial up charge. It was an ok weekend, but I did not feel like it was a special or outstanding place."

"Second year staying here and we loved it. Lots to do if you have kids. Will be back again next year."

"The first night we checked in they didn’t have enough parking passes so you risked being towed if you parked by your unit. Instead you have to park in a distant parking lot and request a shuttle. However parking by the unit was extremely limited anyways. There was hair and dust behind every door and hair in the master shower that didn’t belong to us! They don’t have wrist bands for the water park at the front desk. You have to either request a shuttle or drive to hotel a mile down the road to get the wrist bands. I wasn’t expecting to run errands on my vacation. Finally when I checked out the lady asked how my stay was and I said it wasn’t great and we’d likely not return. Her response was, “have a blessed day”. While I appreciate that, there was not even a question about what issues I had. On a positive note, the layout of the room was nice and the pool was relatively quiet and enjoyable. "

"We can’t stop talking about how amazing everything was at this resort. So far the best experience at a resort. We will definitely return, and recommend this place to family/friends! So much excitement about everything at this place that I’m at a loss for words. So much activities to do here that you don’t even get a chance to explore outside. Prices are good, staff is super friendly and helpful, security is extremely helpful and approachable. Just love it here!"

"Eating at jolly roge waiting 30 minutes and lose my order. I love westgate hotel n water park. Excellent customer service. I will go again."

"The suite was beautiful. The staff was helpful and the kids enjoyed the water park and pool. Will be back! "

"The room was super clean, the staff was nice."

"Great place. Only suggestion I have is better quality toilet paper and paper towel. "

"Housekeeping was so friendly and helpful. The shuttle to the promenade was great! The only thing I wish you would of had was transportation to and from the airport."