Exemplary guest service is the hallmark of every 5-star hotel in Aogashima. From the second you arrive, staff are at your beck and call, whether arranging customised tours or providing in-room massage treatments. Also, hotels must feature upscale amenities to be considered for a 5-star rating. These can include luxury toiletries, an on-site spa, swimming pools, gastronomic kitchens and knowledgeable concierge.