Faultless guest service is the defining feature of every 5-star hotel in Arcanum. From the instant you arrive, staff cater to your every need, whether arranging customised tours or providing in-room massages. What's more, hotels have to offer upscale conveniences to qualify for a 5-star rating. These can include luxury baths, saunas or spas, swimming pools, fine dining restaurants and knowledgeable concierge.