Koh Samui Hotel Guide - 5 Stars Hotels in Koh Samui, Surat Thani Province

"We recently spent a few unforgettable days at Conrad Koh Samui in a stunning two-bedroom villa, and the experience exceeded every expectation. From the moment we arrived, we were absolutely blown away by the warmth, professionalism, and genuine care shown by the staff. The villa itself was exceptional — spacious, beautifully designed, and with breathtaking views that are simply hard to describe. Waking up each morning overlooking the ocean was something truly special. The food throughout our stay was incredible, with every meal beautifully presented and consistently delicious. It really added to the luxury experience. A very special thank you to Bill from the service team, who went above and beyond to help curate and manage our experiences, ensuring everything ran seamlessly. His attention to detail, kindness, and dedication made a huge difference to our stay. Thanks to Bill, we enjoyed unforgettable moments including a fantastic longboat excursion to Pig Island and smooth, stress-free transfers throughout our trip. This was a truly memorable family holiday, and we cannot wait to return. Highly recommend Conrad Koh Samui to anyone looking for world-class service, incredible food, and one of the best views in Thailand."

"Loved the service and the facilities at the Centara. They were very attentive to our needs also."

"I would give the staff MORE than 5 stars if I could! They were all amazing. Not one staff member that we interacted with was anything less than incredible. They were kind, friendly, helpful, going out of their way repeatedly to help. Sheraton Samui, you have an awesome staff!"

"This is an amazing property and the staff are wonderful. Fully enjoyed our stay here."

"Everything is best"

"Amenities were more than just the usual pool, either games room, movie room etc"

"We stayed for 13 nights as a family of 5. Hotel was nice and in a very good location. We had a family room which I did feel was too small for 2x adults and 3x children - there was not enough space to hang all our bits up. Hotel needs a bit of decoration, you can see its getting old. Found room to be a little dirty in the toilet/shower area it needs a proper deep clean. Staff by the pool very good - found the staff around the beach bar a bit miserable. Some could do with some training. Breakfast was nice enough to choose from. We did have a lovely holiday but probably wouldn't return here."

"Room was clean & nicely set up . staff were so kind & helpful BBQ buffet in the beach restaurant on Saturday was amazing & good Value"

"Everything Amazing! Definitely back again "