Hotel dekat Birdland Theater - Upstairs

"Excellent service from the moment we walked in through the time that we checked out. Property was beautiful and the lounge on the second floor was always well stocked with pastries and refreshments that were nice to have after coming back in from the city. Location was within walking distance of several major attractions, but also tucked away just enough to be on the quieter side. Would stay here again without hesitation."

"I was booked in a smaller room and Sekou was kind enough to move us to a bigger room. Thank you Sekou. The hotel is beautiful."

"Staff was wonderful"

"The rooms are small, however it was very clean and the staff, especially Grace at the front desk, was very helpful during our stay. Lord, was the bartender that helped us on two different occasions and was very friendly and accommodating. The only con that I have was The view from our room. However, I suspect a lot of rooms have that same view of the city, which was mostly buildings and tops of buildings. We had left an item in our room after checkout and the staff was very helpful in having...

"Good location … Clean rooms and bathrooms."

"There is a $30/night Resort Fee, for which you get a mediocre continental breakfast, wine in the lobby at 5 pm, and wifi. Someday these fees will be illegal, I hope. The soaps were from L'Occitane and smelled great. The staff was very nice. There are bathrobes in the closet and a safe. The sink drained too slowly and the cleanliness of the rooms could be improved. Also, they should put nightlights in the bathrooms. The location was perfect for our purposes, short walking distance to MoMA and...

"Very nice hotel in the heart of the city. Wonderful staff that was very warm and welcoming. We were welcomed with a hand written note in our bedroom. Fully stocked mini-bar and including useful amenities like a phone charger. We used none of it as we loved the bar downstairs too much ♡. Well decorated room with a wonderful king bed, down pillows, crispy sheets, fluffy towels and a bathrobe. None of the large hotel nonsense like empty fridges, a downstairs 'market' and online check-in. Just old...

"Spacious rooms. Great location. Friendly, helpful staff. Reasonable rates, especially for NYC."

"Clean rooms, staff on call as needed. Great & helpful. Hotel restaurant is decent. Overall experience was nice. Some things to improve maybe the pricing on some things & extra charges at checkout. Other than that nice experience"

"Great location, very clean and updated. and friendly, helpful staff"

"An excellent choice for our stay in NYC. Great customer service. We loved the hotel ambience and the location was close to Bryant Park and the theaters. We will definitely visit again and recommend to our friends."

"Overall,great stay!"

"Comfortable beds. Great bathrooms. What could be better: carpeted floors, comfortable chair."

"Excellent location."

"The hotel was nice and modern. You have tonpay for everything though. No drinking water in the room, which should be a minimum must. 2 towels only."

"I had a great stay at this hotel. It was clean and practical for my stay. Notably, the location was great, everything was within walking distance. I’ve always loved staying at the Pestana hotels, so I definitely will be returning back to this one."

"Clean room. Nice staff."

"Good hotel. Experienced staff. While room was clean, the shower gel dispenser in the shower was empty. It’s the little things that make the difference between a 4 and 5 star rating."

"Perfect"