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MacArthur Inn

2.5 star property
Hotel in Narrows with 24-hour front desk and coffee shop/cafe

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Travelers find comfort at MacArthur Inn's inviting coffee shop, perfect for enjoying a favorite brew after exploring. The property offers practical amenities like self parking, dry cleaning/laundry services, and a secure front-desk safe for valuables.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

View all photos for Double Twin Room Full Bath

Shower, hair dryer, towels

Double Twin Room Full Bath

Highlights

Air conditioning
Plasma TV
Satellite channels
Daily housekeeping
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
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About the area

Map
117 MacArthur Lane, Narrows, VA, 24124

What's nearby

  • New River - 6 min walk - 0.6 km
  • Virginia Tech University - 36 min drive - 57.5 km
  • Winterplace Ski Resort - 39 min drive - 75.0 km
  • Lane Stadium - 40 min drive - 58.9 km
  • Radford University - 43 min drive - 63.9 km

Getting around

  • Roanoke, VA (ROA-Roanoke Regional) - 73 min drive

Restaurants

  • ‪Happy Hog - ‬8 min drive
  • ‪McDonald's - ‬11 min drive
  • ‪Burger King - ‬19 min walk
  • ‪Hometown Restaurant - ‬8 min drive
  • ‪Family & Friends - ‬11 min drive

About this property

MacArthur Inn

Property highlights
MacArthur Inn provides amenities, such as a coffee shop/cafe and dry cleaning/laundry services. Stay connected with in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), a front desk safe and a 24-hour front desk
Room features
All guest rooms at MacArthur Inn include comforts, such as air conditioning, as well as
More amenities include:
  • Bathrooms with showers
  • 32-inch plasma TVs with premium channels

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 8.50 per room, per stay
The resort fee includes:
  • Housekeeping
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

MacArthur Inn
MacArthur Inn Narrows
MacArthur Narrows
MacArthur Inn Narrows, Virginia
MacArthur Inn Narrows Virginia
MacArthur Inn Hotel
MacArthur Inn Narrows
MacArthur Inn Hotel Narrows

Frequently asked questions

Is MacArthur Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at MacArthur Inn?

Self-parking is available for a fee.

What time is check-in at MacArthur Inn?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at MacArthur Inn?

Checkout is at 11 AM.

Where is MacArthur Inn located?

Situated in Narrows, this hotel is within 1 mile (2 km) of New River and Jefferson National Forest. Giles County Historical Society and Carilion Giles Community Hospital are also within 9 miles (15 km).

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MacArthur Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 64 reviews
Rating 8 - Good. 20 out of 64 reviews
Rating 6 - Okay. 8 out of 64 reviews
Rating 4 - Poor. 7 out of 64 reviews
Rating 2 - Terrible. 11 out of 64 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the bluegrass and gospel music jamboree that they had on Thursday night.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 2:45 pm and no one there. Called staff and got answering machine. Finally left at 3:20.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The owner and the desk person were very nice but the hotel smelled of cigarettes and there was no hot water. Was told to let it run for 5 minutes and it would be fine. Let it run for 10 with nothing. Since we were going hiking it wasn’t a huge deal but a shower would have been nice.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there and was told I didn’t have a room computer was down showed confirmation number Didn’t matter
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really looked promising from the outside and had lots of good reviews. Come to find out, this place caters to hikers of the Appalachian Trail which is where the good reviews come from. We ended up checking out after a few hours at a rehearsal dinner elsewhere and just driving the hour and 15 minutes home for the night because the room was so poor. Bed was squeaky and you could feel the springs underneath. Walls were stained and some in the hallway were lacking paint. The whole place including our room smelled musty and smoky. Toilet and tub need replaced or resurfaced. Both were badly stained. There was no way we could have comfortably stayed the night here. Total waste of time and money.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical inn. Very pretty building outside and in. The owner is super friendly and will tell you all sorts of information about the place, as he is the one that saved it and restored it. He’ll also play you a song on his restores juke box. Room was nice and clean. Air worked well. Bed was firm but comfy. Softest towels ever! Only issue was it took awhile for the shower water to get hot (maybe it was just a fluke that night), and it would be nice to have an individual coffee machine/cups in the room. Other than that, great stay.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Very run down on the interior. Beautiful on the outside. No safety locks on room doors.
Stayed 2 nights in Jul 2019

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun stay

This is a fun place. The host is friendly and entertaining. We plan to stay there again. Very reasonable rates.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Property owner was very kind and accommodating. He is in the process of remodeling to make it even nicer. Loved the history and the historical feel of the place. We definitely felt welcome. Room cool and clean
Stayed 2 nights in Jul 2019

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No one at home

No one was at the desk I was unable to get a room
Stayed 1 night in Jun 2019

8/10 Good

Joan S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun and friendly welcome at check-in. Surprise demo of 1947 juke box music by the inimitable Ella Fitzgerald. Lots of info about local area. Interesting history of Inn.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Allen is a great host. Everything a thtu hiker needs is with throwing distance.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very interesting proprietor. Knows a lot about the area. a bit unorthodox in his approach but has a vision.
Stayed 1 night in Mar 2019

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to stay there again anytime.

We arrived super late. But there was someone to take care of us and provided wonderful accommodations. This place should be o. The National Historic Register! Very friendly staff and we cornered the Inn proprietor and got to hear a lot more of the history which was very cool. The town lights and decorations for the holidays made it extra special.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Room was pretty tight - 2 beds, a night table, dresser and a TV. Did have a mini fridge. Bathroom & shower in particular was very small. It was comfortable enough and fine if you’re hiking, hunting or fishing the area. They have dinner & local music every Thursday that I missed unfortunately but sounds like fun. Beautiful part of Virginia too!!
Stayed 4 nights in Oct 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and friendly

Hotel is a nice place and I would recommend to anyone passing through. Rooms are small but clean and comfortable. Owners are very friendly and helpful with directions to areas around the area. The room are a bit dated but it adds to the experience. I would definitely stay again. The area around the hotel has a very small town charm and the creek leading in is beautiful. There is also a duck pond with a beautiful small waterfall.
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy uncomfortable and sketchy. The smoke detector was beeping all night because the battery was low. Got some sleep by plugging my ears.
Stayed 1 night in Oct 2018

10/10 Excellent

Peter, Richmond VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A grand old place! I arrived late, and my key was sitting out for me, along with a hand-written map showing how to get to my room. Definitely an olde-timey feel to this hotel, but comfortable and secure. The plumbing could probably stand to be upgraded a bit, but really, that added to the charm. Wifi was great. Some friends were staying at a well-known hotel, which shall remain unnamed, up a nearby mountain, where there's no air conditioning! Imagine! I was VERY happy to have chosen the MacArthur Inn!
Stayed 1 night in Sep 2018

8/10 Good

Jeanne

Liked: Staff & service, room comfort

Character

The Hotel was nice building with character but it could use some TLC
Stayed 1 night in Aug 2018

6/10 Okay

Lasttime, Pearisburg

Liked: Cleanliness, staff & service
Water took forever to get hot, no in room phone, no hair dryer in room. Found out only 2 hair dry dryers for the entire inn.
Stayed 1 night in Jun 2018

6/10 Okay

Joseph

Liked: Cleanliness

Quaint but unexpected upcharge for booking online.

Quaint hotel. The staff, and especially, Allen, the owner, were very friendly, helpful and accommodating. It was a bit confusing when we asked if there would be coffee or breakfast available in the morning and did not receive a straight answer one way or the other...there wasn't so we ended up at Burger King. Not a whole lot in the immediate area within walking distance. HEADS UP! They charged an extra $8.50 dollar fee per room (over what was stated on my hotels.com receipt) for booking through hotels.com! This took me by surprise as I have never paid this type of premium before and not been advised by hotels.com that it would be assessed. I will be following up with hotels.com to understand why this happened.
Stayed 1 night in Jun 2018

8/10 Good

T

Liked: Cleanliness, staff & service, room comfort
Not much in the town, but the owner was extremely personable and fun to talk to. Good place if you just need a place to stay for the night when passing through.
Stayed 1 night in May 2018

10/10 Excellent

Monique , Alexandria, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

Everything was perfect upon arrival. Check in was swift and easy, and they had a bunch of recommendations of things to do and how to hike the trail. Welcoming town and friendly community. Loved my stay.
Stayed 1 night in Mar 2018

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A delightful escape from chain hotels

I thoroughly enjoyed my stay here. The building is old but has great character. The room was simple but furnished with antiques giving it a home like feeling The bed was very comfortable. The bathroom was clean everything worked, the towels we're soft. The desk clerk was friendly and helpful. And the climate control was good. Finally the town is nestled in the beautiful New River Valley.
Stayed 2 nights in Feb 2018

10/10 Excellent

Kirk, Fort Bragg, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice old hotel with history

I found staff was nice, the gentleman with a great mustache knew the history of the building. I had large room, nicely done. I look for good access - not far beyond Blacksburg, off the freeway, over the overpass bridge, right there. I want clean rooms and linens - very nice; I want a nice comfortable bed - which I had. Wi-Fi was very good, TV was excellent. Double pane windows meant the room was fairly quiet. With this hotel, I was looking for an Older but Renovated Hotel with it's charm, and this had it - Very nice woodwork, great history, nice building. I had read the reviews, and there were mostly good with a couple not so. Like most old buildings, I did have to wait for the water to heat up in the morning, and there were some creaks, but overall I thought it was excellent renovated Hotel. Another thing to consider was the price was very reasonable, and the other hotels I had on the trip at that price point were really not very good, while this one was.
Stayed 1 night in Oct 2017