Hotel dekat Botanical Gardens-Heritage Pk

"Property and my rooms were clean and nice. The first night I was in a room with crazy loud AC. I called the desk but they said no maintenance was there and they were full. I told him no worries if they could fix it or move me to a different room that would be great. The problem I had was every time I talked to someone at the desk they didn’t know anything about the issue. No one had made any notes or passed along any of the information so every time I talk to someone, we were starting over from...

"What a disaster. I booked two rooms for 4 women. Somehow my husbands name was on one room and mine on another. They would not allow me to access that room because my husband was not present. It took 3 hours and multiple calls to Expedia before the hotel accepted that the two rooms were paid for and I should not have to pay for a third room. And apparently their reason was that we have two different last names. What a way to ruin the end of a nice vacation. So dot your i's and cross your...

"Great place to celebrate our anniversary!"

"I had a very nice stay. Clean room and breakfast was tasty."

"Great place for family fun and activities but food is very expensive"

"The bed was uncomfortably hard and the hairdryer didn't work. Breakfast did not include any protein; it was very limiting for someone who has to limit carbs. I was traveling without my luggage which was on another flight and the only toiletry was shampoo, no lotion. And the shuttle was not running the morning I left. The staff was friendly."

"朝食の品ぞろえがいまいち。野菜類がなく残念でした。"

"The room was nice and the property was easy to get to and clean."

"This is our favorite place to stay in Southlake. Three items for consideration: please clean the pool before pool hours open. We went out one morning at opening hours but couldn’t get into the pool for about an hour because they were vacuuming it. Also, the second morning, service was a little slow at breakfast, and the restaurant was not busy. Finally, the fire alarm went off one morning, but it wasn’t loud enough to realize it was the alarm. We only understood what was going on when we went to...

"This place is definitely a great option."

"Staff was very friendly and helpful. Great amenities. Our room was very clean."

"Best breakfast ever !!! The quality of the food is great and the staff was very friendly we had dinner and breakfast and both were amazing "

"I enjoyed our stay in Grapevine. Our room was a little dated but over all it was a great stay."

"."

"I didn’t like that the pool wasn’t open . I didn’t like my room was clean after the 4th day. I didn’t like that I was charged for parking on property parking spot."

"Excellent place to stay. Variety of restaurants and shopping in walking distance. Staff was friendly and helpful."

"The revolving front door and two of the elevators weren’t operable. The ice machine on our floor was not working either. This made coming and going more challenging than necessary. The room was excellent. It was clean, spacious and very comfortable. The morning breakfast was inconsistent. The first morning, part of the buffet was difficult to access because the foldable walls were extended early. There was also a scramble when they started to shut down the breakfast a few minutes early. The food...

"The entire establishment was very clean and staff helpful."