Hotel dekat Bourke Street Mall

"Good breakfast menu and right in the middle of Melbourne and it’s intriguing lanes ."

"Room was too small for 4 people. Lack of space. Definitely not coming back unless its only for 2 or single person staying there. Not much of city view but for staff 10 out of 10"

"Nice rooftop bar, great view! Horrible shower with no door! Front desk staff weren’t that friendly."

"Nice comfortable room in a good location, but the bathroom was strange. Sliding walls to close it off were cumbersome to use. This could have been designed better. Lights are a bit of challenge as they are push buttons that down always click…. Shower was lovely and bed was very comfortable. Older building with single pane windows that let all the outside sound in - I could hear the pigeons outside and garbage pick up (which seems to be every night between 3:00 and 5:00 am). Location is...

"Faultless. Easy check in, great location in the heart of Melbourne’s CBD, complimentary wine on arrival and 24/7 snacks. Free billiards. Perfect for a weekend getaway. Would happily stay again."

"The room was very clean, staff very friendly and the location was amazing. Close to loads of restaurants and tram / train stops. "

"Nice, clean and quite new hotel with friendly staff and great buffet breakfast."

"Location of the hotel was great, easy to get around. The only problem was, the hotel is next to a railway, and you could hear some train noise. The noise was there but not that bad, I could still sleep. Bedrooms and bathrooms are spacious.. living room is kind of small. Cleaness could be better, we found stain on one of the bed’s linen. Other than that, it was clean."

"Great location"

"My fave second home in Melbourne. Easy access to trams, trains, food options. Quiet, walkable."

"The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne."

"Newish hotel, great decor with on site restaurants and bar. It’s close enough to the shopping district but far enough away to miss out on the noise and hustle. Decent gym and indoor swimming pool on the top floor. Cleanliness was hit and miss, with hair on the bathroom bench when we arrived and our room service tray left outside our door, uncollected for over 24 hrs. Staff were friendly and accomodating. "

"There were no teaspoons in the room to stir coffee or sugar when making a cuppa "

"The room was a great size and quite clean. I liked the ambiance of the lobby and how quiet the hotel was once on the our floor. Staff were polite but definitely could have been more welcoming."

"The photos of the room were very misleading for size and light. The room was also very dank and the aircon / ventilation gave a very mouldy and poor air quality to the space. Cleanliness was ok but, has bare minimum to pass a sheet change and put out towels become the markers of top quality city stay? The actual aesthetic and locality of the hotel is good and great access to cafes and bars. All walkable distance. If this kind of feedback actually leads to improvements then great. "

"The hotel was well maintained, clean, friendly staff, great menu for breakfast. Close to everything and the with restaurant and bar within no need to go our when tired after travelling. would recommend this hotel and stay again."

"While the location is convenient, the cleanliness of our room was appalling. It was extremely dusty—from the bed and shelves to the carpets and upholstery. The furniture was visibly stained, and we even found crumbs from the previous guest on the chairs. Most shockingly, the floor was filthy; it clearly hadn't been vacuumed or cleaned, as it was covered in dust, crumbs, and old coffee stains. This level of neglect is unacceptable for a hotel at this price point. We expected far better standards."

"We had an issue with our toilet seat being extremely broken, after dealing with the manager Kylie we were upgraded to a new room next day. We appreciated her help"