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"Good staff, whilst in city centre it’s not in the greatest part of town"

"Comfortable, fab and easy stay at the Grand Hotel - will definitely return."

"Easy access to rugby and football grounds, short walk to the city centre and good priced rooms"

"Lovely big room with everything we needed. We did have a step into the bathroom which customers need to be aware of. Bathroom was super clean. Staff were very friendly and helpful. We needed to check in early and our bags were kept safely although our room was ready for us soon after our arrival. Breakfast was great value for money. Tea and coffee was served at the table with continental or full English options available. Had a drink outside on the street side terrace in the sunshine before walking to the Curve theatre/city centre which is approximately a ten minute walk away. The bar was open on our return later in the evening and served our party a good variety of drinks including cocktails and tea and coffee. Overall a lovely welcoming experience and would recommend if you’re looking for a city break."

"Would not be a place I would go again,"

"Had a great stay at this hotel, staff were so helpful, arrived a bit early and there were no issues checking in early. Will definitely stay here again."

"Building site, unsafe, filthy, completely different from pictures on hotels.com. No lounge bar, no reception area. Should not have been open We walked out and drove home they refused to give me my money back."