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"This is an older property, so going in, you shouldn't expect Trump Tower. That being said, this is a nice place, and the staff was friendly and helpful. My brother's room had a toilet issue that was quickly resolved. If you are looking for a clean place to sleep while you are sightseeing around the city, this is it. Other than stubbing my toe on the dresser outside the bathroom one morning, it was a great stay. A very short walk and you are right in the middle of Times Square. There is also a 24-hour convenience store almost right next door with a grill. I had a cheesburger and fries, awesome! Highly recommend. "

"The ac was broken but everything else was amazing"

"The location is amazing! Close to the heart of NYC. Completely breakfast @ carve was good. Received complimentary wine, chips & chocolate! Decent gym too."

"The smell of the bathroom is weird, it didnt smell foul but it smells like old and moist. I had to buy a small space perfume. It was clean, i just didnt like how it smelled. Also the pillows smells like sweat. Staff was amazing. Everyone is so nice. "

"Overall Rating: ★★★☆☆ (Good/Average) Our recent stay in here was a generally positive experience, though there were a few minor oversights regarding room amenities that held it back from being exceptional. The Highlights The hotel serves as a solid base for exploring the city. The general atmosphere and service were fine, and we found the overall accommodations to be comfortable enough for a standard city stay. Room Amenities While the room was clean, we did notice a lack of a few basic essentials that are typically standard: • Waste Management: There were no trash bags provided in the bins, which made keeping the space tidy a bit less convenient. • Toiletries: There was no shower cap included in the bathroom amenities. Facilities & Maintenance The most significant issue occurred during my morning routine. Halfway through my shower, the hot water completely cut out. Dealing with a cold shower in the middle of a New York trip was a major inconvenience and a disappointment for a hotel in this category. Final Verdict If you are looking for a reliable, "no-frills" spot that covers the basics, this hotel is a decent choice. It is an okay stay for a short trip, provided you don't mind calling down to the front desk for those small missing items."

"Rooms not clean. Would not stay here again "

"I had another great stay!"

"Very noisy guests next door to my room. Other than that, it was great"

"Great for an easy & simple set up. Close to Times Square & Port Authority bus terminal & subway stop in midtown. Easy transfer links to JFK airport and the rest of Manhattan & Brooklyn. "