Brunswick hotel guide. Best Western hotel in Brunswick, Cleveland

"Very clean, smells amazing in the lobby, accommodating and very nice staff "

"This was our second time staying here on the way back from NY. Location convenient (is right off Freeway). Lots of restaurants and shopping available in area. Hotel room was clean. Breakfast was good. Only thing that could be improved was Lobby floor especially by entrance was wet and dirty from weather outside. Signs posted to use caution but perhaps fan to dry it. Could have slipped and fell especially carrying in travel bags. The floor was the similar when we left in the morning, was dry but still really dirty. Would stay here again> Can’t beat the price. "

"good the prices"

"Great area close to shopping, dining, attractions. Walkable "

"Sheila was suppose to be a manager; but couldn't do anything. Useless. Another lady before us was yelling at her about roaches in her room & Shelia just stood there. And the Spanish girl who checked us in was soooo hard to understand also. The room was great (cept the dirty towels in the closet left from previous guests) OH & the fire alarms in the hallway going off, SO LOUD.. once at 8:40p & another at 12:30 midnight (got it all recorded) had to go sit in our cold cars till the building was clear by the FD. The FD said they come out to this hotel a lot due to guests smoking in their rooms. We went to complain & the dude at the front desk said to speak with Sheila or Brooke, & when coming into contact with Sheila, she sounded as dumb as she looked, saying sometimes guest spray body mist & that could’ve set it off, like WHAT?! & how could a manager not hear about the FD coming out to their hotel?? So now I have to call Brooke & hopefully we can get a discount or something, cause even though the staff sucked, the room & location was ideal. Just very upsetting to be woken up TWICE in the middle of the night cause this hotel can’t get their stuff together. & having very poor front desk staff to deal with doesn’t help either. And seriously, label yalls rooms/buildings better!! Had us circling twice to find our suite. Overall we will never stay here here"

"Perfect location!"

"yes"

"Kind staff and clean."

"very clean. very nice staff"