Cari Resor Kondominium di Cabo Real

"Staff were great."

"Our stay was nice overall, but the dinner situation was unnecessarily complicated. Due to the weather, staff rescheduled our reservation at Boca Steakhouse. Unfortunately, one hostess was extremely unprofessional, insisting we had no reservation despite it being rebooked by your staff. She made no effort to help, leaving us hungry and frustrated until another hostess stepped in. I wish I had gotten her name so management could address the situation. We paid for an all-inclusive experience, and...

"Rooms were a bit dated. Hallways were dirty. Elevators were non working in areas and dirty as well. Dress code restrictions and no reservation option made eating a challenge for a beach resort. Definitely over priced. Slow room service. Pools were nice but no staff taking orders around pool as would be expected at an all inclusive resort. Would not go there again."

"Westin In San Jose Del Cabo is amazing. Resort is designed beautifully, clean with all the conveniences you need. Yoga in the morning, excellent gym, deli on site with great coffee or any other groceries you may need. Many restaurants on site too. Pool bar, and plenty of organized activities, with Alicia, Sebastian and Perlita brining joyful energy to many activities."

"The resort itself was beautiful, very clean, and well-maintained. The restaurants were excellent, and the amenities were great. Unfortunately, the biggest area of opportunity is the customer service and overall attitude of the staff. The majority of our interactions with employees came across as rude, dismissive, and lacking any sense of urgency. One particularly disappointing experience was with Tatiana at the steakhouse, who was extremely dismissive. Additionally, the constant pressure from...

"You paid a lot of money to stay in this high end resort and it was worth the price."