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"The hotel is in very good shape, all clean, has all amenities; Parking in garage was expensive at $49/night and was not included in price. THE BIGGEST PROBLEM WAS THAT THEY DID NOT TELL US IF YOU ARE NEXT TO ELEVATORS YOU WILL GET TERRIBLE NOISE ALL NIGHT LONG!! (EVERY 5 -20 SECONDS THE WALLS SEEMED TO SHAKE AND NOISE WAS CRAZY LOUD. INITILLY WE THOUGHT IT IS FROM THE NOISY STREET AND IT WILL DIE DOWN LATER AT NIGHT. AS A RESULT WE COULD NOT SLEEP AT ALL AND WE HAD IMPORTANT MEETING EARYLY NEXT MORNING THAT IS THE REASON FOR TWO STARS SO KNOW IF YOU STAY HERE, DO NOT ACCEPT A ROOM CLOSE TO ELEVATORS !!!!"

"The room appeared clean at first glance but we started to notice things along the way. In general, it’s good practice to sanitize the surfaces and the bathroom, and wash any dishes. There was hair in the tub and on the sink. The dishes had appeared to be used and not washed. One of the comforters had these pink spots like juice or cough syrup or something got splashed on it. Many of the surfaces were not wiped down. You could see cup rings and there was also a sticky spot here and there. The property itself was ok but budget level with a high end face. If you told me this was a budget hotel, I’d have given higher marks. It was however, conveniently located in downtown Monterey and had onsite parking. We stayed in the building across from it so it was a little schlep. I did not see any of those rolling luggage carriers. We unfortunately had a neighbor with a loud yappy dog. It barked all freakin night; not straight through but intermittently. So it would bark and wake us up, then it would be quiet and we could fall asleep, then bark again. It started around 9:30p and went on like this until about 1a. The staff did nothing. They said they sent security up but security never did. We waited for them. I had the barking on recording to show them. The two room conjoin if needed so we heard it through the door in our room. Overall staff were nice enough but seemed disinterested in helping us and felt we couldn’t ask so we just figured it out ourselves. "

"Staff helpful and courteous "

"Overall if was a very good stay. Front desk person was not nice, second girl, first was very nice. Watch internet site because the picture does not match the view. Managers helped us get the room that we wanted but since resort was full we had to wait a day. Hotel staff is a little clueless about the golf course."

"It was a really nice place. We didn’t eat anything directly from the hotel but they did had all the things that were necessary, but the only thing that we were having trouble with the room temperature especially, at night it would get really really cold and the heater wasn’t working Other than that. It was a really great place. The staff was wonderful and we felt very safe and comfortable. "

"Beautiful and welcoming "

"Fist time staying here and will stay here again . Friendly staff and easy parking access "

"Very well maintained property. Gracious staff. Amazing location."

"We stayed in a 5 person canvas tent with beds, which felt like "glamping" for our family that is used to simple campground accommodations. It was very comfortable and a wonderful way to be in the park for our short visit without either hauling a tent along, paying hotel prices, or spending time driving in and out of the park. "