Hello Charbel!Thank you for sharing your positive experience at Live Aqua Cancun. We are glad to hear that you enjoyed the restaurants, friendly staff, pools, and oceanfront view. It's great to know that the hotel accommodated your late flight by allowing you to continue using the facilities and restaurants. Your feedback is valuable, and we hope to welcome you back soon.In laa'kech!Alfredo Santamaría Gerente General

Dear Neyda, thank you for this incredible review!We look forward to seeing you soon,

Dear Alicia, thank you for having chosen Live Aqua Cancun and for taking the time to share this review with us. I deeply regret that we were not able to meet your expectations, since one of our main objectives is the satisfaction of our guests. I do want to ensure you that all your comments were followed up and we are working hard in order to avoid any lowering of our standards or inconveniences for our guests in the future. I remain at your service if there is ever anything I can do for you in the future.In laa'kech!

Estimado Manuel, muchísimas gracias por sus increíbles palabras con respecto a su más reciente estancia en su casa, Live Aqua Cancún.Será un gusto recibirle una vez más,Saludos,In laa'kech!

Estimado Andre, muchas gracias por sus comentarios y su amable retroalimentación con respecto a su estancia.Tenga por seguro que cada una de sus palabras las tomaremos en cuenta.Una vez más, le agradecemos su reseña y esperamos verle pronto.¡Saludos!In laa'kech!

Estimado Alberto, muchas gracias por su aportación y amables comentarios con respecto a su estancia.Será un honor verle pronto,Saludos,

Dear Divyanee, thank you for having chosen Live Aqua Cancun and for taking the time to share this review with us. I deeply regret that we were not able to meet your expectations, since one of our main objectives is the satisfaction of our guests. I do want to ensure you that all your comments were followed up and we are working hard in order to avoid any lowering of our standards or inconveniences for our guests in the future. I remain at your service if there is ever anything I can do for you in the future.In laa'kech!

Dear Tracy, thank you for your preference!We look forward to seeing you soon,In laa'kech!

Estimada Karen, le agradecemos su preferencia a esta su casa, Live Aqua Cancún.¡Esperamos tener el honor de recibirle pronto!Saludos,

Dear Michael, thank you for sharing with us your recent experience at Live Aqua Cancun. Our main objective in this business is to exceed our guest's expectations, creating memorable moments that will turn your vacations into an unforgettable experience. There is always room for improvement, and your feedback is greatly appreciated as it helps us pinpoint the areas where we can improve in order to provide the highest standards in the service we offer. We hope to have you back soon. In laa'kech!

Dear Mely, thank you for your preference!We look forward to seeing you soon,In laa'kech!

Estimado Juan Jose, le agradecemos su preferencia a esta su casa, Live Aqua Cancún.¡Esperamos tener el honor de recibirle pronto!Saludos,

Estimada Mayra, gracias por sus comentarios con respecto a su reciente estancia con nosotros.Primero que nada, lamento que no logramos superar sus expectativas, por el momento, estamos revisando a profundidad sus comentarios con el equipo de lealtad para que a su regreso podamos estar a las expectativas que usted se merece.Sin más por el momento, le agradezco una vez más.Saludos,

Estimado Mauro, gracias por su retroalimentación. Lamentamos que en esta ocasión no logramos superar sus expectativas pero compartiré sus palabras con los líderes de cada área para que a su regreso pueda ver la diferencia en nuestros servicios.Le enviamos saludos,In laa'kech!