4/10 Buruk
Carlo
1 Okt 2025
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Where do I start from?
Supposedly is low season but the hotel room was $400 a night: I wonder how much is for the high season…
Definitely you can see the hotel was in a low season mode: short of staff, parts of the resort closed such as the beauty saloon or open 1 day yes one day no like the Italian and Mexican restaurants, dead plants in a vase in the corridors etc etc.
The all inclusive was one of the scam that I was more upset about: another way for the hotel to make money: all inclusive didn’t allow you to eat at La chevicheria for example or to have a margarita cocktail with 1800 reposado tequila instead of the cheap staff that we’re offering such as Sauza tequila ($16 at the liquor store for the full bottle): drink’s poorly made in a very dirty condition: dirty surroundings and dirty hands: bartender was picking his nose and than touch ingredients that goes in your drink or moving furniture around without cleaning their hands afterwards : disgusting.(by the way I have a video w
The hotel has 3 restaurants: Italian - Mexican and chevicheria.
Towel expirence : 4 people talking amount each other and me standing there waiting for them to finish talking.
Beach service experience: you can order a drink but you cannot order food: you need to go yourself to get food from the buffet… excuse me what? Only 1 server on duty that try to ask me for money in exchange of food service: again what kind of service are you offering for $400 a night?
Prior that we made a reservation to
Carlo
Menginap 2 malam pada bulan September 2025
