8/10
Boutique hotel with some nice touches such as coffee shop, freshly prepared bar snacks and most of the hotel staff. Pool bartenders are very good. However, some of the reception staff in particular one young man needs to improve his attitude. Though a lot of information is on their app it would be nice to have a welcome book/pack in each room, with details such as the hotels restaurants & their opening times, how andbif need to reserve, tv channels available, local restaurants and places to visit. Details on available transport such as taxis, ubers or buses and their costs. Some visitors were given a brief tour of hotel but not all, this should be the standard. The rooms are large, clean and mini fridge restocked daily. Refillable wash products are provided which is good. The hotel in places needs a paint/touch up which is common when on beach front. Beach is okay, sandy but lots of seaweed, which the hotel does try to clean up. The jotel is involved in turtle presevation/protection which is great just wish tourist would respect better. Tours provided by hotel and water activities but worth shopping around. You will be advised to pay in cash and dollars but don't feel pressured 99.9% of all tours accept cards and mexican pesos.
Jean Francois
Menginap 9 malam pada bulan Juli 2025
