Search Residences in Cancun South

"Overall we had a very good stay. What truly made this hotel worth it was the staff — everyone we interacted with was extremely friendly, helpful, and welcoming throughout our trip. The hotel itself was very clean, well maintained, and we loved the convenience of being able to access the other RIU hotels and use their amenities as well. My only real complaint would be the food. While everything looked great and had very nice presentation, most of it lacked flavor. Other than that, we enjoyed our stay and appreciated how hard the staff worked to make guests feel comfortable."

"I typically don’t write reviews but this one needs it. Don’t waste your time or money. Not a fan at all of this place. Very outdated hotel. This is a HOTEL (with 3 buildings). This is NOT a RESORT. Everything needed updating. Cracked tiles, dirty room windows, all the furniture looked hand me down. Either chips on the furniture or lop-sided furniture. It is beachfront but you have to go down these uneven wood steps to get to the beach. I had to hold on every time because i felt like i was going to fall. Very disappointed on the food as well. This place shouldn't be a representation of mexico at all. We stayed at other resorts and the food was amazing. This place out of 5 stars is a 2.3. Nothing Mexican about it. The alcohol was not top or middle shelf. It was all bottom shelf liquor. You can tell this place makes sure they pinch every way they can. There is not entertainment at night at all!! Thank god we didn't bring our son. Its not a kid friendly resort. No activities and really there isnt anything to do but eat food that I wouldn't feed anyone I knew and to drink bottom shelf liquor. Upon checking out at 12pm, we handed in our bracelets and were told if we wanted to enjoy the hotel till the bus came we would have to pay an additional $11 per person. That made us laugh 😃.. and literally told them your food and drinks is not worth the $11 each. Hopefully we would enjoy one last meal at the airport and hopefully it'll be more Mexican or just better tasting than this place."

"The staff are excellent, and the party atmosphere and sexy concept are awesome"

"We stayed three nights at the hotel. The staff and customer service were amazing. Special shout-out to Jose from the Entertaining Group. He made us laugh and had a great time at the beach and by the pool. Good shows and food were pretty good!"

"It was good "

"It needs to be renovated, it’s old, dusty, and rusty."

"Great family resort. So much to do and so many restaurants. How many pool and beach was nice. I recommend this place."

"It’s okay - a bit more run down than the pictures. Restaurants are decent. Good location - 5mins taxi from the shopping village and restaurants. Room was nice and big. Staff could be a lot more friendlier and pleasant"

"I loved the hospitality of everyone at the Resort. Everyone has a role and all staff are helpful to each other which I feel makes the job easier for them, so they’re not overwhelmed. This creates a better experience for us the customer. Everyone has a such a welcoming aura and vibe which made it very hard for us to leave the last day. I would recommend this resort a million times."