Hotel dekat Cascades Leisure Centre

"The staff and the food were excellent and without fault. The rooms are similar to other Best Western hotels I've stayed in, in so much as they are a little dated, however the venue was quiet and I had a good nights sleep."

"Nice clean room, got parked outside and was able to check-in early. Good choice of drinks, a well supported pub which is nice to see. Nice hot shower in the morning too."

"I spent the late afternoon sitting round the lake, it was very relaxing and pretty view. My evening meal was nice as was my breakfast. Great for a stop over."

"What a lovely room. A bed you could sink into, even though my husband prefers a firmer bed I thought it was great. Loved the Character of the place so much history. Menu looked good but unfortunately we weren’t there to eat an evening meal. Ooh! but having stayed in many hotels this had the best and most perfectly cooked English Breakfast I have ever had. Even better than mine and that’s saying something. Staff were very friendly and I would be very happy to recommend anyone to stay here."

"Didnt like the shower curtain or fixed shower head which was too high. I had requested a twin room etc which hadnt been noted."

"Wonderful stay"

"Great apartment well situated, and very c"

"Breakfast was great considering it was free. Easy access to get in. Friendly staff. No issues."

"A warm welcome and a pleasant place to stay and car park just down the road which was good and not too expensive. Would recommend this hotel to anyone looking for a place to stay when visiting Rochester.."

"Dinner menu was fine but breakfast was even better!"

"The room inwas in was clean shower was great once the hot water came through staff were helpful."

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"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."

"Plenty of parking available, the staff were friendly and helpful. The actual accommodation is very tired and dated. The sink in the bathroom was totally cracked and in my opinion could be dangerous."

"The hotel is OK, nothing special, make you put a card for incidentals at check in regardless of whether you’re going to need it or not.. says a lot about the standard of previous guests.."

"No business gets everything right every time. No one is perfect. But, the way a business reacts when things go wrong is very important. We checked in for two nights and the first night didn’t go well for a variety of reasons, including an uncomfortable mattress, a dodgy shower control and a toilet that wouldn’t flush. These issues were raised with the front desk who upgraded us to a much better room without argument or question. Thank you. "

"Wonderful place, staff excellent."