Search Hotels in Centro Tradicional, San Juan

"Not good customer service at all not welcome at front desk /breakfast area has to wait for ever the employees looks like not happy to work there and they don’t even look at you. Pool amazing ant the guys works there amazing housekeeping the same and the coffee shop forgot to order there a totally lock of greeting and the girl there horrible and we pay a lot for that reservation an my family we has like 5 rooms all of us same complaint and the guy checking the bracelets at pool kind of rude please take care of this because we love the amenities too sad this time A "

"Staff was very accommodating. We needed rest and we had a wonderful experience."

"Had an amazing time restaurant was great! Property was beautiful. I am definitely going back and you should go too!"

"I enjoy my stay but the hotel need to be more forthcoming about all their fees that you have to pay upon arrival, and customers should be informed about events that will be going on during the duration of their stay especially if you are going to block us from using amenities that are suppose to be available to all vacationers we missed out on the hot tubs and three of the pools for the whole duration of our stay and that is not ok."

"Bueno"

"Everything was perfect for this trip. This was my best friends 40th birthday trip and everything was perfect from the beginning to the end "

"Rooms could use a good deep clean, carpet Included. The carpet turned my white socks brown. They need carpet cleansr to come thru. No robes or slippers, or any thing extra for that matter, in the rooms. Bartenders and servers were great. Not sure I'd return. "

"Clean room Great breakfast"

"Loved the ability to enjoy the pool, a great dinner, and the casino at the same time."