Hotel dekat Chagrin River

"Room never got cold"

"Room service never came to bring us towels. The ad was misleading by saying they had a breakfast buffet thinking it was included with the stay. The staff gave us a bill as soon as we sat down. The pool was lukewarm and the pool room felt like a sauna"

"Everything was excellent"

"Perfect"

"The whole place is overdue for updating, by at least 10 years. There's one room that they show for pictures, but that's the only one! Plugs fall out of sockets, shower head goes everywhere, lumpy bed, no fridge/microwave or hair dryer, and the absolute kicker is your key doesn't work more than once per day! I had to go to the office for a new key every night. Maintenance had to do it once as well. If you can avoid this place DO IT!"

"Very helpful staff, comfortable room, easy parking, no issues at all. Hotel feels a little outdated, but it's clear it's well-maintained. Stay was pleasant and quiet, no issues at all."

"Clean room"

"Worst hotel I ever seen in my entire life.. Wow we not gonna begin to discuss the drug and prostitution activities wow!!!"

"They advertised complimentary breakfast, but it was not provided unless we specifically asked for it. Additionally, the rooms were not cleaned regularly.""

"The price was great. Bed was poor. Pillows were terrible. Mattress was uncomfortable. The pool was empty. Room was clean but still smelled like cigarette smoke. The trash can outside the door was overflowing. They came aThe price was great. Bed was poor. Pillows were terrible. Mattress was uncomfortable. The pool was empty. Room was clean but still smelled like cigarette smoke. The trash can outside the door was overflowing. They came at 4am and noisily dumped it. Sounded like they dumped the...

"Pleasant staff"

"The pros: dog friendly, clean sheets/towels, cold a/c, budget-friendly. Cons: some sketchy guests--but I'm glad I had my big dogs, tv didn't work, room phone broken. When I went to breakfast, the coffee was weak, the bagel was stale. If you need to bring your dogs $25 extra/$35 for two), and have a strict budget, this will work."

"Spacious, clean, and convenient. Perfect for an overnight stay on a road trip."

"I’d first like to add that yes you get what you payed for. Saying that, the room itself wasn’t bad, halls were filthy only one elevator worked and the door was scraping so bad it almost wore a hole in itself opening and closing. The pool was not functional nor was the hot tub, and the restaurant was not open. Oh and the snack section had barely anything in it. We had toddlers running up and down the halls and slamming doors literally from around 10pm and 2am, called front desk to complain...

"Very bade"

"Strong smell of smoke, not mitigated by offered room spray."

"This is a wedding venue mostly but they do make rooms available to guests during the week and off peak periods. The entrance to the property threw me as it was behind the parking lot of a defunct closed strip mall and at first, I wasn’t sure the approach was taking me to the right place.. when you arrive and park, there is a 24/7 lobby that is not staffed, there I found a basket with an envelope and my name on it which contained a passcode to the common area and my room. I was the only one...

"We arrived to find the property under renovation. Our room was one in a wing of rooms in original condition. The carpet was torn and stained, not clear the sheets were clean, no towels, the towel rack was hanging off the wall as was the tissue holder, no glasses or cups, there was an extra (dented) refrigerator in the room. It would probably have failed any health or accommodation codes."