Hotel dekat Chankanaab Beach Adventure Park

"Lo que menos nos gustó fueron las opciones de la comida y bebidas"

"2nd time there and have no complaints. Great food and awesome service!"

"One of the best trips we had done in the Caribbean this trip was #10 #1 to Cozumel. Scuba diving was really good all the staff was helpful specially Victor with cleaning and helping fix a problem I had with my gear. Coaky and Pueblo were great dive masters. Food was ok at 2 of the restaurants other 2 were good just pricey for what they are we did half food on resort other half took a taxi to town. Would advise going day one to mega store and getting some extra drinks beer and snacks for room was...

"We visited COZUMEL 2 years ago and was looking forward to staying at Secrets Aura. We were disappointed that food and service has gone down in quality. Restaurants did not have a lot of items tochoose from and guests were relegated to buffet but that can get old. Simple things like amenities and cleaning seem to be challenging to request. "

"La habitación tenía detalles como el televisor tenía daños en el audio el conteo sin baterías y la parrilla de la cocina no funcionaba "

"pool was condemned the pool and roof deck were not as advertised "

"The property owner was very unresponsive. It was missing a few important amenities, which we then purchased under our own cost. Although the owner promised that we will be reimbursed for the cost, no actual reimbursement was given. There were water leakage in multiple spot which the owner failed to provide any solutions on. The WiFi in the house was not functioning properly neither. There were rust on most metal items inside the bathroom, and it was very moldy. The unit sits right on the main...

"Excelente ubicación, el área para snorkel muy padre. La cena muy rica y buen servicio. Recomiendo 100% el paquete con alimentos y bebidas. Lo único que no nos gustó fue el servicio en el desayuno y la primera habitación q nos dieron por qué pagamos vista al mar y nos dieron una habitación con árbol enfrente y vista hacia un techo con condensadoras de Aires y que hacían ruido. El personal nos ayudó y nos dio un upgrade complementario al piso más alto y la vista fue espectacular. "

"My room had ants all over the bathroom sink and in my bed and while I understood this was a cheaper place I won’t be going back there again. "

"This was our fifth time staying at this resort. The hotel is very clean. Our room was beautiful and very clean. The ladies at the coffee shop were excellent. The food was okay for all inclusive. Not great but you can find something to eat. The Mexican restaurant was pretty bad which is odd considering it is in Mexico. The snack bar and pool bars were great! The shows and dining experience has seriously declined in quality. I don’t think they have enough staff working the buffet dining area....

"It was a two sided review. First, I was put in a room that was at the back of the property that the view was into some bushes that I looked through to see a tennis court. Not the garden property view what is advertised. Then no restaurant as advertised on their website, it was closed. Then the advertised and pictured beach wasn’t a beach, it apparently belongs to a closed hotel and a guard who chased me off to a totally rocky area. After my initial review I was upgraded on the second day to a...

"El lugar esta bien, pero no es nada fancy, es como un hotelito familiar, la gran ventaja es que tienes acceso directo al mar (no es playa, es para snorkelear), la comida en el restaurant es muy abundante"

"Great service and staff is the best"

"A lovely place to stay. Everything we needed was available. The grounds were like a little oassis. The staff was friendly and helpful. I would definitely stay there again."

"This was one of the best places we have every stayed. It had a smaller feel and didn't feel busy at all. There were so many areas to sit and enjoy the sun or shade, the staff was top notch and super friendly. We would come back every year if we could!"

"Staff was very nice. Beach area nice and relaxing. Rooms clean and comfortable."

"To begin with we were lied to about our stay we were showed pictures of what our unit would look like and we got there a total different situation nasty I can go on and tell you everything, but it would take more than what this page would let me write"

"NA"