Hotel dekat Chestnut Hill Reservation

"Our stay was impacted by several service and facility issues. First, the housekeeping service level was not satisfactory. On our second day, our room was not serviced until around 4:30 PM. There were recurring shortages of basic room supplies, including paper cups and facial tissues. To make matters worse, my hair wrap, which had a faint pink color, was mistakenly taken away by housekeeping along with the hotel towels and was never found. There was a constant shortage of hot water for tea in...

"Great location!"

"Suites are very large and beds are comfortable. It’s a very quiet hotel but within walking distance of several restaurants and shops. Front desk staff was helpful and kind. Breakfast is the typical hotel buffet. It’s a newer hotel and quite clean. Parking is $35/ day and super convenient."

"Clean, quiet, great breakfast"

"部屋が広くて良かったです。"

"Hi we've contacted you several times by message and phone but you've not given us the courtesy of a response. Hoping that you read your reviews and decide to come back to us."

"Clean room"

"Only 2 nights so room wasn't cleaned but this was acceptable to us. Staff friendly and helpful, breakfast basic but fine for our needs"

"Great place Great location"

"It was a little loud between rooms. We could hear people in the next room. Room was large. We put a do not disturb sign out and our room was cleaned anyway."

"Horrible service, disgusting smell, awful place!"

"One of the best hotels I’ve stayed in. Everything about it was great. Shout out to the staff who were all very helpful. Also nice restaurant on the premises. Will definitely return."

"Lovely hotel!"

"Charming hotel, great location, comfy rooms, and lovely staff. Will certainly return next time I'm in the area."

"Very nice hotel. Rooms are clean. Service is good although we had a slight scare when they couldnt find our medicine in their refrigerator, but all turned out well. "

"Bianca Johnathan and Nick did a fantastic job, making sure that we were comfortable and happy. I told Bianca that we were there to see a baseball game at Fenway. We were upgraded to a room that overlooked the park, which was absolutely perfect. The view set the tone for the rest of the trip. I do wish, though that given how much I paid each night that it would’ve included breakfast rather than it being additional. They had plenty of cold water anytime and they gave reusable water bottles....

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