Hotel dekat Chestnut Hill Reservoir

"Staff were very helpful, except for one moment during check in at front desk a woman was extremely rude to my room who was checking in, her attitude was beyond belief, she had blonde hair and older woman truly frustrating but after that we were attended by very polite staff. Beautiful room very spacious, lots of natural light, very quiet, walls were very thick so nothing could be heard from next door, lack of trash cans was my only concern."

"Chambre très propre, confortable et super équipée ! L'établissement est très bien entretenu, le personnel est serviable et offre un excellent service à la clientèle ! La piscine n'est pas de refus après une longue journée à l'extérieur ! Bonus, le déjeuner est très bon ! Beaucoup de choix 🙂"

"Dirty towels in the bathroom"

"Our stay was impacted by several service and facility issues. First, the housekeeping service level was not satisfactory. On our second day, our room was not serviced until around 4:30 PM. There were recurring shortages of basic room supplies, including paper cups and facial tissues. To make matters worse, my hair wrap, which had a faint pink color, was mistakenly taken away by housekeeping along with the hotel towels and was never found. There was a constant shortage of hot water for tea in...

"Room was clean, breakfast was nice to have but food quality was not what we were expecting. Stayed two nights / two breakfasts - same"

"The hotel is in an excellent location along the T line. We parked our car when we arrived and didn't use it again until we checked out. We used the T to travel to the Boston attractions. The decor is fresh and the room was very clean. There were a few maintenance problems: a dripping sink faucet and an outlet above the bedstand that was loose and coming out of the wall. Overall, we would return to this hotel and can highly recommend it."

"Hi we've contacted you several times by message and phone but you've not given us the courtesy of a response. Hoping that you read your reviews and decide to come back to us."

"The entire hotel seems rundown. We had no choice as other hotels were booked but I would have stayed somewhere else if I could."

"This was a terrible stay. Property was dirty, and I worried about bedbugs."

"I did not realize this is an updated motel. The room had a bad smell but I brought an air purifier and diffuser so I used that throughout the stay. There is no elevator so we had to lug our belongings up stairs. The outside of the building was painted brick. The bed spreads did not match and there was space under the door of the hotel room meaning bugs could crawl through. I brought pine and peppermint oils which are scents bugs don’t like so we didn’t have bugs at night but if I hadn’t brought...

"This hotel is in desperate need of a complete overhaul, as the entire property is falling into decay. The room I was assigned had a dirty, stained carpet and a foul, lingering odor. Worse, the window was locked and couldn't be opened, so the space likely hasn't been ventilated in years. The door hardware was literally falling apart, the floors, doors, and furniture squeaked incessantly, and the bathroom was stuck in the 1970s with broken fixtures and peeling finishes. Save your money and book...

"Fantastic staff, and beautiful spacious rooms."

"I loved this hotel. Everything was great"

"The entire experience was absolutely incredible! The positive and friendly staff were always so helpful and eager to make your stay enjoyable. Highly recommend The Verb and if you’re like rock n roll this is a place for you."

"Beautiful, clean and centrally located hotel. Terrific restaurant downstairs and great libby vibes and big rooms!"

"We had the perfect stay here. Would highly recommend!"

"Super unique character in this Boston hotel! Everywhere you look there is a detail well thought and placed! Buffet breakfast was great too Highly recommend"

"Very kind and helpful staff. Great location and clean!"