ALA Residencias offers travelers a quiet escape with amenities that blend relaxation and connectivity. Guests enjoy the smoke-free environment, outdoor pool, and rooftop terrace. Each room has WiFi for staying connected after a day of unwinding.
Chetumal is home to ALA Residencias. Lake Bacalar and Explanada de la Bandera reflect the area's natural beauty and area attractions include Payo Obispo Zoo and Planetarium Yook'ol Kaab. Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden are also worth visiting. Visit our Chetumal travel guide
An outdoor pool and a rooftop terrace are available at this smoke-free aparthotel. Each apartment boasts a private pool and a deep soaking tub, while also offering free WiFi and a Smart TV with digital channels. Thoughtful touches include an espresso maker and bathrobes. Other touches available are a furnished patio and a TV. Housekeeping is available on request.
ALA Residencias offers 5 air-conditioned accommodations with private pools and minibars. Rooms open to furnished patios. This individually decorated and furnished accommodation includes desk chairs and dining tables. 75-inch Smart televisions come with digital channels and Netflix.
Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and a ceiling fan. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
5 units
Connecting units available
Housekeeping (on request)
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
ALA Residencias Chetumal
ALA Residencias Aparthotel
ALA Residencias Aparthotel Chetumal
Frequently asked questions
Does ALA Residencias have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.
Is ALA Residencias pet-friendly?
No, pets are not allowed at this property.
How much is parking at ALA Residencias?
This property doesn't offer parking.
What time is check-in at ALA Residencias?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at ALA Residencias?
Checkout is at noon.
Where is ALA Residencias located?
Situated in Chetumal, this aparthotel is steps away from Fisherman's Fountain, Explanada de la Bandera and Malecón de Chetumal. Palacio de Gobierno and Chetumal Ferry Terminal are also within 10 minutes.
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Reviews
ALA Residencias Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 47 out of 58 reviews
10 - Excellent
47
Rating 8 - Good. 7 out of 58 reviews
8 - Good
7
Rating 6 - Okay. 2 out of 58 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 58 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 58 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Rachel
13 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Service was incredible, the room was beautiful and the location was amazing. The rooftop pool was great, too!
Rachel
Stayed 1 night in Aug 2025
8/10 Good
Tayfun
28 Jan 2024
Liked: Amenities, property conditions & facilities, communication
It is nice and close center, restaurants and shopping and friendly staff
Tayfun
Stayed 3 nights in Jan 2024
10/10 Excellent
ranee
1 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
ranee
Stayed 1 night in Jul 2024
10/10 Excellent
Rebecca
5 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
Rebecca
Stayed 1 night in Sep 2024
10/10 Excellent
Shawn
14 Jun 2024
Liked: Cleanliness, room comfort, communication
Always a great stay!!
This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Shawn
Stayed 2 nights in Jun 2024
10/10 Excellent
Antonietta
14 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Tiny little boutique Hotel only stayed one night so we could catch the ferry to Belize. But there are good restaurants within walking distance, the staff was so nice and welcoming, the room was perfect, and it was worth what we paid. We would definitely stay here again for a longer amount of time to explore the whole area.
Antonietta
Stayed 1 night in Dec 2024
10/10 Excellent
Verified traveller
1 Dec 2024
Liked: Cleanliness, room comfort, communication
Nice room
The Fisherman Loft was huge with high ceilings and a great view of the sea. Very comfortable room, and close to the malecon and restos.
Verified traveller
Stayed 1 night in Nov 2024
10/10 Excellent
Shawn
24 Oct 2023
Liked: Cleanliness, room comfort, communication
Wonderful
It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!!
Shawn
Stayed 1 night in Oct 2023
10/10 Excellent
Shawn
23 May 2024
Liked: Cleanliness, room comfort, communication
Love it!!
I love this place!!! The staff are wonderful! Excellent location and very safe!!
Shawn
Stayed 1 night in May 2024
10/10 Excellent
Maria
9 Apr 2024
It has a nice view and personnel is very nice and friendly. Thank you!
Maria
Stayed 3 nights in Mar 2024
10/10 Excellent
John
31 Dec 2023
Liked: Cleanliness, room comfort, communication
On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant,
John
Stayed 3 nights in Dec 2023
10/10 Excellent
Rebecca
3 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
Rebecca
Stayed 1 night in Nov 2024
8/10 Good
Louis
18 Feb 2025
Liked: Cleanliness, room comfort, communication
Great View
Location is Chetumal couldn’t be better. Our view looked out on the bay. The studio is big between 700 & 800 square feet. Very large balcony and high ceiling. Staff is very nice but no English. (Google translate) Internet is fine, broke while there and was replaced with new router. Cons: poor water pressure adequate to shower but just barely. I assume it’s condensation from the air conditioning and fridge but there’s intermittent puddles of water below the air conditioner and around the fridge. Couch can open up into a bed but it’s not very comfortable as a couch. TV didn’t have any stations but could connect to Netflix. Despite the cons, if I was staying in Chetumal, I would not be adverse to staying there again.
🇨🇦 backpacker I stayed 6 days Feb/march 2026
Booked garden room but upon arrival I was met by the excellent host Juanita and was upgraded to the ocean view room beautiful view 🙏 her and the staff most excellent ! Everhing in the room most excellent too
Great view and little pool on top deck with lounges and mini fridge 🤗 great stay thank you 🙏
Danny
Stayed 7 nights in Feb 2026
10/10 Excellent
Mesha
15 Dec 2025
Liked: Cleanliness, amenities
Yes, it was absolutely beautiful
Mesha
Stayed 1 night in Dec 2025
10/10 Excellent
Negrill
30 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay! Will definitely book again.
Negrill
Stayed 1 night in Jul 2025
10/10 Excellent
Manuel
19 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
Is very nice place quiet and accessible, right at the port , is very small town and no much to do there
Manuel
Stayed 1 night in Sep 2025
10/10 Excellent
Yamani
1 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property had very good security features and was very accessible.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful spacey stay at the Bahia of Chetumal
Bianca
Stayed 1 night in Dec 2023
10/10 Excellent
Monty
7 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place to stay, the room was very clean! Good area, right up on the waterfront.
Monty
6/10 Okay
Marijo
7 Oct 2025
Liked: Cleanliness, communication
It was just a 1 night stop, on our way from San Pedro Belize to Playa Del Carmen.
It was OK
The bathroom was clean. Pick-up/drop-off provided was convenient.
We didn’t get the room that we booked; instead we were given a room that has 1 sunroof window; no view of the outside.
Our room was like a dungeon.
MOSQUITOES buzzed around and kept me up all night.
Marijo
Stayed 1 night in Sep 2025
10/10 Excellent
Patrick
9 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
Got in very late from a train trip. Communication was great helping us get in. Only stayed one night, wish it had been longer.
Patrick
Stayed 1 night in Mar 2025
10/10 Excellent
Eugene
25 Aug 2023
Liked: Cleanliness, property conditions & facilities, communication
Beautiful room with nice furniture and amenities. Warm and welcoming reception by a very charming staff. Highly recommended.
Eugene
Stayed 1 night in Aug 2023
10/10 Excellent
Tammy
18 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved everything. Juanita was exceptional in answering questions/ concerns.