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Casa Chetumal Hotel

2.5 star property

Choose dates to view prices

Casa Chetumal Hotel provides a terrace and more. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is Rp862.444
Rp1.231.859 total
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi, bed sheets

Basic Triple Room

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | Desk, free WiFi, bed sheets

Junior Room

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Desk, free WiFi, bed sheets

Double Room, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Chetumal, Casa Chetumal Hotel is in the city centre. Lighthouse Museum and Oxtankah Ruins are local landmarks, and some of the area's attractions include Payo Obispo Zoo and Planetarium Yook'ol Kaab. Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden are also worth visiting. Visit our Chetumal travel guide
Map
Av. Álvaro Obregón 193, Colonia Plutarco Elías Calles, Chetumal, QROO, 77000

What's nearby

  • Explanada de la Bandera
    5 min walk - 0.5 km
  • Chetumal Ferry Terminal
    6 min walk - 0.6 km
  • Palacio de Gobierno
    6 min walk - 0.6 km
  • Museum of Maya Culture
    11 min walk - 1.0 km
  • Palacio Municipal De Othon P. Blanco
    13 min walk - 1.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    9 min drive

Restaurants

  • hot dogs de la obregon
    1 min walk
  • Café del Puerto
    1 min walk
  • Sergio's Pizzas
    1 min walk
  • Queridos Amigos
    2 min walk
  • El Poblanito
    1 min walk

About this property

Casa Chetumal Hotel

Hotel in a shopping district
Casa Chetumal Hotel provides a terrace and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A 24-hour front desk and outdoor furniture
Room features
All guest rooms at Casa Chetumal Hotel offer comforts, such as air conditioning, as well as
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and desks

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Hotel Suites Arges - Centro Chetumal
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  • Parking included
  • Free Wi-Fi
8.2 out of 10, Very good, 548 reviews
The price is Rp769.868
Rp948.173 total
includes taxes & fees
22 Mar - 23 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (84 centimetre high)
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (107 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Casa Chetumal Hotel Hotel
Casa Chetumal Hotel Chetumal
Casa Chetumal Hotel Hotel Chetumal

Frequently asked questions

Is Casa Chetumal Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa Chetumal Hotel?

As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Casa Chetumal Hotel on 7 Apr 2026 start from Rp862.444, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Chetumal Hotel?

Self-parking is free at this property.

What time is check-in at Casa Chetumal Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Casa Chetumal Hotel?

Checkout is at noon.

Where is Casa Chetumal Hotel located?

Located in the heart of Chetumal, this hotel is within a 10-minute walk of Explanada de la Bandera, Fisherman's Fountain and Palacio de Gobierno. Museo de la Ciudad and Malecón de Chetumal are also within 10 minutes.

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Reviews

Casa Chetumal Hotel Reviews

8.4

Very good

8.8

Cleanliness

8.6

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 34 reviews
Rating 8 - Good. 4 out of 34 reviews
Rating 6 - Okay. 8 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

Reviews

Verified

6/10 Okay

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Room was as listed
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the layout of the common area. Good internet. Attentive staff and housekeeping. WEll located near good restaurants, the museum and waterfront
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel for the price.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Neisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When traveling to Chetumal my family and I always stay at Casa Chetumal. It is clean, offers parking and is in close proximity of almost EVERYTHING!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Michael

Clean efficient
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

Meh!

The pictures and what you get are not the same thing. It serves it propuse, in my opinion a little high price for what you get. Maybe it was my luck and I got the last to improve unit.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Saqib A.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Find somewhere else

Horrible air conditioners, only ran at full blast. Towel with spots on it. Bedsheets very rough. Room looked crappy With some broken fixtures.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Macrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es recomendable, buena ubicación, las isntalaciones limpias y elegante decoración.
Desde el balcon tome el amanecer de Chetumal
Stayed 1 night in Mar 2026
Verified

8/10 Good

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo hotel
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Salomon

Liked: Cleanliness, room comfort

Limpio

Bueno
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien ubicado

Excelente hotel 🏨, cable con muchos Canales, servicio de cafetería y estacionamiento, se encuentra en el centro de Chetumal y a dos calles del malecón.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

José Arturo

Disliked: Staff & service, property conditions & facilities
Las camas son de muy mala calidad y tienen muchas goteras
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Antonio

Disliked: Amenities, property conditions & facilities
La propiedad bien , mucho ruido en cuartos
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar, cerca del malecón y varias tiendas y restaurantes. Lo que no me gustó que no tiene elevador para los pisos de arriba.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Claudia

Disliked: Cleanliness, staff & service
No es lo mejor, no es lo peor
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Tania de los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encantó

Muy amables en cuanto a nuestra estadía todo bien,el cuarto limpio , está en el centro de Chetumal muy lindo el hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mario

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Oralia Monserralt

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

angel armando

Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025