Search Hotels Near Cinemark Century Vallejo 14, Vallejo

"Excellent receptionist she did a great job at check in and when I checked out "

"The pool wasn’t open nor was the only restaurant. We didn’t have any room service like new towels however the front desk girls were very nice! "

"Yes"

"Clean good "

"I am very disappointed with my recent stay. We arrived to find our room was not ready at the promised time, which was already an inconvenience. Once we were finally able to check in, the condition of the room was unacceptable: the air conditioning was non-functional, the sliding door lock was misaligned and did not secure properly, and the bathroom was poorly cleaned with visible mold. To add to the frustration, the level of service was lacking; when we checked in, the front desk was actively handing out cookies to other guests but neglected to offer us the same, which felt dismissive after the delay we had already experienced. I expected a much higher standard of service and maintenance from a DoubleTree."

"Honestly, the room was very clean. My only complaints would be that the AC doesn't stay on and will go off after a certain amount of time. We also encountered an ant and a cockroach in the bathroom."

"Do NOT stay here! Our entrance to hotel was blocked by police activity and hotel refused refund! Customers do NOT matter with this hotel!"

"Did not see much of the Staff. Not there very long."

"Mold in bathroom & screaming gang members living there"