Search Hotels Near Cinemark Movies 10, Rochester

"Staff, especially the kitchen staff, were very friendly."

"Minimal amenities, no microwave, small sparse room"

"I didn’t even know about the pool! The room was to be ready at 3 but we had to wait over an hour for it to be cleaned. Last I wish that had an elevator. Carrying our luggage up a flight of stairs was hard because my husband and I are in our late seventies"

"Wonderful and Friendly Staff. Great Accommodations, including breakfast daily!!!!"

"Staff was very friendly and professional. Room was clean and worked well for our stay. The breakfast was very good."

"We’ve had great experience at Staybridge hotels and we are adding this one to the list. Fresh baked cookies and friendly staff when you walk in. Complimentary drinks from mon-wed for guests. The room was nice with the kitchen and comfy bed. We had the river view which was nice cause you could see the university of Rochester too. Good breakfast. Deff will stay again :) "

"Great experience "

"Pros: Nice and attentive staff, easy check in process, nice decor and layout in lobby and room, decent breakfast. Cons: Rooms though nice superficially are in need of upgrades. Roller shades had multiple holes and hard time staying up, wood in bathroom door chipping and areas gouged out, roller office chair has a large stain in the seat. Rooms could’ve been cleaned better with multiple fingerprints on the headboard dirty fingerprints near door handle. And what’s with the soap, shampoo and conditioner dispensers in the bathroom being so high up? I’m 5 feet tall and totally struggled taking a showing and not having the stuff run down my arm as I’m pumping them into my hands because of height. The dispensers were at eye level for my 6 foot tall son who had a good laugh hearing me cursing throughout my shower. "

"The bathroom floor was not clean, there was hair. Bed sheets felt sandy and had stains all over them. When we asked for new sheets staff rudely handed us a sheet and walked away. The smell of weed was everywhere in the building enough to knock you over and staff was aware but didnt care. It was noisy with yelling people. No breakfast as advertised. A dirty coffee machine with no lids, spoons, creamer or anything. Broken steps and fire extinguisher boxes, not well maintained. Couldnt find the elevator to take with my hurt knee. "