Search Hotels Near Cinemark Tinseltown Las Palmas, El Paso

"The room was ok. Some of the towels had black stains on them. The toilet seat had urine splashes. The towel rack was broken and it felt into the toilet when I grabbed the towel. Only one pillow was provided without a pillow cover. Also the people in the room upstairs were extremely loud. You can hear everything on the bottom floor. "

"Stained towels, torn blankets with big holes in them, flushing the toilet took multiple attempts to fully flush, no beverages at all for breakfast, had to ask multiple times for someone to refill the breakfast section, including bread and milk for the cereal. No ice in the ice machine. This hotel has significant room for improvement, and from my personal experience I will not speak highly of this place. Consider improving basic things such as a better service from your employees, and prioritize clean towels. Super nasty seeing brown and red stains on the towels…."

"We were there for a concert - staff was so great about it. Plenty of breakfast downstairs. Property is in nice area. Near shopping too!"

"Good job to all. Keep it up!"

"My stay was one night, with a small, kenneled dog. Everything seemed clean and the location was great for navigating El Paso events."

"We checked in around five and were asked to have a last-minute $100 cash deposit, despite already paying for the room which is kind of understandable with all the traffic going in and out of the motel. We were then greeted by a stuffy room, stained sheets, and blankets, a bathroom ceiling covered with black mold, and a fridge that was not cleaned out and contained old drinks from previous people."

"My room was clean and in close proximity to parking. The staff were super friendly and helpful. Check out was easy and quick. I highly recommend Palace Inn El Paso."

"Honestly, the hotel needs an update.A appearance on the inside looks old. Stained carpets from years of use, Faucet in the bathroom was difficult to use, couldn't get the temp or water flow to come out easily, bathtub looked dingy. I'm not expecting a perfectly clean and maintained place, but for the price, it wasn't worth it to me."

"The pictures on their site are misleading. This is NOT what the hotel looks like. It is run down and disgusting. I paid a fortune to stay there, only because all the hotels were sold out due to a BTS Concert, and several other festivals over the weekend. It was 100% not worth the money. I slept with my clothes and shoes on due to the unsanitary conditions. The TV would only work for 10-15 minutes at a time, and then had to be turned on again. And, the smell was horrendous. This is the first time I left a hotel hours before my flight was due to take off, just to get out of that room. Stay Away at All Costs...!"