Hotel dekat Cinemark West Plano

"Nice rooms and location. Staff very nice they even let us check out at 12. Loved location too"

"Cleaner knock at our door at approximately 9:00am even though checkout was at 11:00am. Was extremely upset about that."

"Rooms were nice and clean beds were very comfortable. Staff was very helpful left before the breakfast open and didn’t use the bar but as I say, everybody was helpful and everything was clean would stay here again."

"We didn't have enough towels in a room that was holding 6 people"

"Very conveniently located. Room was spacious, clean and well stocked. A little disappointed that the staff did not explain the layout of the hotel. The reception area where breakfast was served is not attached to the hotel. You have to go outside to get there. The breakfast is nothing special at all. Staff slow to restock. We were in Texas for our oldest grandson's graduation. We made our reservation for 5 days over Memorial Day weekend through Expedia. We arrived on Thursday and scheduled to...

"When we checked in to our room, the beds were not made and there was trash everywhere. The hotel had a bed smell. Tub was dirty. Breakfast had barely anything, but it was advertised as full. Do not stay here."

"Very nice hotel with pleasant front desk staff!"

"Great location, superb ambience, and excellent cleanliness. Staff service was top‑notch. However, despite booking an all‑inclusive package with breakfast included, I was still charged for my kids’ breakfast. That experience ruined the stay, and I will not return."

"no complaints"

"Clean room Staff Breakfast Parking"

"The issue we had was the bath water was cold and wouldn’t get hot at all the whole stay, we told the staff and it was nothing they could do.we had to shower and bath in cold water "

"X"

"We love this hotel. It is very clean and very well maintained. The staff is extremely friendly and the location is perfect while enjoying Grandscape in The Colony.."

"This was such a beautiful and well kept hotel. The amenities are great the only thing is I wish there was more INSIDE seating at the pool or an area for people to sit their belongings. Other than that, the room was clean and everything worked just fine. I even got to use a $15 credit at moxie that’s attached to the hotel. I definitely will be returning."

"The hotel and rooms were clean and nice. The staff is friendly and attentive. I did not give 5 stars because the bathroom needs to have brighter lighting. There is one 12" LED light above the sink that is very dim. I couldn't imagine someone trying to put on makeup because it was so dark. And the water pressure in the shower was too low. It needs to be adjusted."

"This hotel was fantastic and an absolutely stellar place to stay when you are heading to Dallas. It was clean, quiet, gorgeous rooms, great amenities and the breakfast was top notch. I seriously would have gone to a restauraunt and paid for what they served."