Hotel dekat Shops at Willow Bend

"I liked the location and all the services. Breakfast gas was good and fresh! It was never empty! The ladies in the breakfast area are super sweet. But for some reason I was sent a breakfast bill and I thought that it was included with my stay! That had never happens to me when I stay in other hotels! "

"Liz was awesome front desk and the housekeeping was sweet and professional."

"Dirty noisy you have to was your own towels. No breakfast. Coffee sucks. Key card kept messing up had to keep getting it fixed. Smells like smoke in the entire hotel. Stair well full of people. Lots of traffic in and out of the hotel."

"Very good place to stay. Rooms were clean and staff was great. Would recommend."

"Somehow, they let a total stranger check into our room."

"Staff was great and water pressure in the shower was great, but that place needs some serious work. I should've taken pictures. But, you get what you pay for, for about $65 a night you get some nasty carpet in need of a deep clean in the hallways and stairs, roaches in your room, the AC vents need deep cleaning, the AC never got to the temperature below 70 degrees, the toilet had a weird leak but the toilet worked, the shower head was disconnected from the wall but the pressure and temperature...

"I liked the location. I did not like that my door cardreader / lock did not work properly."

"Bad experience checking in... TV didn't work and bad experience checking out."

"Poorly cleaned hotel, sink was stopped up, never recieved more clean towels."

"Room smelled terrible until ran ac half hour,room was decent and for where located next to I-35 was actually quiet overall ok but for price could have not smelled and been cleaner, that being said I would stay again Staff was great"

"When you book with a known brand, there's a certain expectation of that brand. TV channels weren't setup and took them 2 days to fix after repeated complains? Coffee was sporadic at breakfast with only a single 12 cup caraft available, vs multiple or larger caraft ?"

"Staff was warm, nice and friendly. nick was very courteous and helpful. The hotel is clean and well maintained and all the amenities worked The only thing I wasn't particularly thrilled for was the TV remote not having functions to switch TV input."

"Amazing and helpful staff"

"This place is affordable for a family traveling with children. It's nice that it has a kitchen but there was no trash can in the kitchen or the restroom nor soap anywhere. This place didn't have pots and pans for cooking either which youd figure they would provide since they have a kitchen. It's a very outdated hotel but you can tell they are remodeling. There's no staff on hand from night to morning. There are odor issues in the hallways and elevator. I would still stay here again because...

"Clean rooms. Awesome customer service from staff everytimey husband and stay at Legacy West Home2suites in Plano, Texas."

"Good clean room kept up over the weekend. Great coffee. They made a special accomodation to get me into a room for my wheelchair bound husband. we will be back"

"The full breakfast was delicious and well prepared..great coffee!!!"

"Great stay"