Cari Kastel di City Island

"Such a nice aesthetic good location and very clean beautiful rooms."

"Didn’t receive the suite that was advertised. Complained and they moved us the next day to the right suite. Asked if we should book for rooftop outside seats in bar. They said no. When we went up we received indoor corner awful seats. Left and went to another place to eat and drink. Disappointed as the 4 day trip for a birthday/ football game. The cost for 4 nights $5,500. Not worth the money. Will never rtn."

"Unfortunately, this was one of the most disappointing hotel stays we’ve had. We booked two rooms, but from the moment we arrived there were constant issues: one room was missing the advertised sofa bed, there was no complimentary water despite being told it would be provided, no slippers, an empty shower gel dispenser, a broken bedside lamp, a wardrobe door that wouldn’t close properly, and one of the showers wasn’t working. When I reported the shower, I was told nobody was available to fix it...

"The View, was so NYC..... LOVED it... The Breakfast was spectacular......"

"Clean room"

"the staff was courteous and room was clean and breakfast was not that great."

"They were great!"

"Wonderful hotel with very nice staff, easy check in and check out, clean, large room that lacked for nothing except a fridge. I love the location on the upper west side, near to the natural history museum and Central Park. Nice Matin offers nice meals throughout the day with a hotel discount. The price is half what the same room would be on the east side. They do not have valet parking but the parking lot they recommend gives a big discount if you are staying at the Lucerne. "