Cari Kastel di City Island

"It’s the best hotel in the time square area"

"Great location super easy access to everything, subway, times square. Nice and quiet. Rooms were way bigger than expected."

"The location was perfect. It's a clean hotel. You have to add breakfast to your reservation; otherwise, you can't request it. Breakfast isn't a buffet; they give you a few options. The room has a refrigerator. The problem was that they charged me $500, claiming they detected smoke in the room. Nobody smoked in the room. I called for over two weeks to dispute the charge. They answered a month later, saying they would contact me, but nobody did. Be careful!"

"The staff was helpful.The room cleaning could use more attention hair in shower and on shower curtain. They had to switch my room 3 times due to the A/c not working, then the noise...the 3rd room was the one that had the hair in shower and shower curtain."

"Breakfast was great"

"great location, clean rooms, modern amenities, food, coffee shop, digital elevators, streamingTVs. Rooftop bar very nice BUT we got cheated because I paid nearly $400 to see the fireworks from rooftop ——and I guess July 4, 2026 tix not selling as expected b/c they let in guests who did NOT pay $150 a ticket and were trying to differentiate it, I suspect, based upon an open bar which my ticket provided — BUT I wasn’t interested in. They told me that no one was being allowed up there without...

"Beautiful historic building. Very clean. The staff was helpful. The bar was nice. Only downside is there is no restauarant or breakfast or even coffee available in the hotel (there is a nice Cafe next door that you get a $10 voucher for but not ideal for early morning take off)."

"Room was clean and breakfast staff were very polite and helpful. Front desk folks were courteous"

"Great location and friendly staff. However, the housekeeping never cleaned our room, they just emptied the trash in the very small trash cans and put clean towels in the room. We had to bring down additional trash to keep our room clean. Used towels were also not picked up. We were at the sight for almost a week, so this should have been done."

"It was a nice stay. Comfortable clean The A/C only when to 72° but we survived Will book again in the future"