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Ulasan untuk Metropolitan at The 9, Autograph Collection

4 out of 5
Metropolitan at The 9, Autograph Collection
2017 E 9th St, Cleveland, OH

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 515 dari 731 ulasan" "
Penilaian 8 - Bagus. 120 dari 731 ulasan" "
Penilaian 6 - Cukup Baik. 55 dari 731 ulasan" "
Penilaian 4 - Buruk. 20 dari 731 ulasan" "
Penilaian 2 - Sangat Buruk. 21 dari 731 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

8/10 Bagus

Ronald, Erie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy in / easy out. Plenty of dining, drinking, shopping, in walking distance. Great casino near by.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Jewrett

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was accommodating and very nice. Room could have been cleaned better..Overall a goid stay
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best place to stay in Cleveland!
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Jeremy

Everyone was very polite and kind. The hotel was very sexxy perfect for my weekend.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Lori, Middlefield

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful hotel with a wonderful restaurant for dinner. We loved the rooftop bar and the speakeasy Vault bar in the basement was so cool(was an old bank). The Hotel staff are all super nice and top-notch.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Thomas, New Albany

Disukai: Kebersihan, kondisi & fasilitas properti
The valet is expensive and very slow
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kasey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My favorite place to stay in Cleveland.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Shawn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love staying here .. walking distance to everything ..staff is always wonderful and never disappoint
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Shakia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a beautiful hotel; the food was horrible and, the towels felt like rocks, and there was no electricity in the bathroom. The food was the most disappointing part, especially for the price.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Ryan

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Corey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Simrit

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Aleshia

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Calvin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Dameon

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Not what you'd expect for the price
Check-in was clumsy and not at all a high end experience unfortunately. Room was nothing at all special. Everything felt heavily used and abused - visibly not well taken care of in my opinion. Best part of the stay was the overpriced but friendly and fast valet staff. Won't ever be coming back to this property unless it changes hands or gets remodeled/refreshed.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ryan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was beautiful, felt very clean and had all of the amenities I'd expect.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Heather

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The bed wasn’t the most comfortable, especially for the price of the hotel room.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Riki

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My solo getaway
My experience is always wonderful at the 9 and I'll always go back ..love yall
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beautiful property
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Brian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Once the construction is done getting to the convenient store is done.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Alberto

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
People do make a difference!
David, from the night shift at the Reception, made the entire difference on my trip. He was prompt to move me in the middle of the night to a quiet room, allowing me a much needed night of sleep as there were heavy street construction noises. Linens need to be replaced and seems that the hotel is working on it.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Scott

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

marcus

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Nadia

Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Virginia

Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Shawn

Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super friendly easy access to everything
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

robert, aurora

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Restaurent was EXCEPTIONAL. Best hotel bed EVER.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Louis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
staff excellent.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Jason

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel and rooms. Mostly enjoyed our massage with Lolo. She was amazing!!! Definitely would come back and stay at the Metropolitan and get another massage with Lolo!!
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice and modern hotel
We stayed at the 9 because it was fairly close to our destination for the day-the Rock and Roll Hall of Fame (just down East 9th). The front desk staff was friendly and efficient. Our room was ready early, which was surprising and nice. The room was large and bright. The bed was a little too hard (for me), but other than that it was an extremely comfortable room. The open-concept tub, sink and shower area was an interesting design idea, although I can imagine that it might not be to everyone’s tastes. For breakfast, we had our choice of in-room or restaurant dining and everything on the menu looked good. We had the avocado toast and eggs with a side of chicken sausage.Delicious! Checkout was fast and easy, as was the valet parking that we used. I would definitely stay here again, it is so close to everything, including Playhouse Square.
Good sized room
Sitting area with TV
Tub, sink and shower
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Tracy

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place to stay
Greeted by Holly who was amazing. Even though we were early she let us check in and upgraded up. It really started the experience off right. The room was lovely and welcoming with all the amenities.
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Overall it wasn’t worth the cost.
App said check in was 3pm. Hotel site showed 4pm. We arrived 4:15 & hotel said they had people who did not check on time & all the rooms were not ready. We have to wait another hour in lobby for the room. We had dinner show tickets & this made getting ready a rush once we had our room. Rooms were clean & nice. They said they upgraded us to a better room, however it was the same room on app we booked. All bar items in the room were extremely expensive. One coffee kcup was $3 for 6 ounce cup. Breakfast for two w/one meat, 2 eggs and toast 60 bucks. Valet was $48 a night in an open air lot. Great location with grocery store on corner. Pretty central in general.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Jonathan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Ava

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Jennifer

Traveler bisnis
Tidak Disukai: Fasilitas
this hotel was a nice hotel, good food around, staff was nice, my issue is with the room itself and specifically the availability of certain things, there was no water in the room except from the mini bar for an extra charge. the option i had was to go to the front desk and ask for water, but it was not supplied. also, no in room coffee or Tea, it was a kcup machine byt $3 for each k-cup used. this was a big turn off, the room was stocked with alcohol and snacks, but all for a charge. no robes, no extra blankets, no extra pillows. the closet was outside the room and so was the dresser. it was a weird set-up.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Bj

Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Nichole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My husband and I stayed here while attending a show and I can’t say enough good about the property. The staff is all so welcoming, friendly and helpful. The front desk staff are amazing! Nikki and Kendra you both are an amazing asset to the hotel!! The valet staff are all great. The on-site bar options and restaurant have great food at reasonable prices. We would definitely stay again when in Cleveland!

4/10 Buruk

Kristi

Bepergian bersama teman
Tidak Disukai: Fasilitas
Nickle and dime for everything and not that special.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

patricia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Liked the security to access the elevators
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Dianne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The most friendliest staff ever. Good was also amazing. Would highly recommend a stay here.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Kimberly

Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Karl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Carlos

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is a nice hotel and the rooms are cute. My room was a little dusty though. Walls are also a little thin.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Jennifer

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy walking distance to area dining Progressive and Rocket Mortgage. Visit the roof top bar. I would definitely stay here again. Valet parking was easy only waited 10 min for our car. Front desk was very accommodating and nice.
Menginap 1 malam pada bulan Agustus 2023