Hotel Red Roof Inn di Collinsville

"Refused to stay at the property after checking. Checkin is a virtual assistant machine, the actual check in desk is behind bullet proof glass and not attended. Completed checking and the drove around the parking lot to park and go in. Parking lot was full of broken down and appeared to be abondend cars and old rvs. Went upto our room, toilet seat was broken off, not the room I had booked on line as it was to have a jetted tub. Seat cover chair in the room was cracked open. Bed spread was stained...