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"Pinnacles is incredibly peaceful. The rooms are clean and quiet and the main eating/common kitchen area can be as interactive or quiet as you wish it to be. Staff were helpful when present during their limited hrs. It was fantastic to be able to make our own meals (note - there are hot plates and fry pans, but no air fryer as stated somewhere previously). The fridges in the rooms were slightly bigger than a bar fridge and there is a communal freezer in the kitchen area. And note: as of our stay, there is no longer a continental breakfast offered; just apples/oranges/muffins and water & lots of tea options. We liked being able to walk to the resort in 10 mins but to also have the quiet of Pinnacles to return to. Note: there is also a free in-resort shuttle if you don't want to do the walk. "

"Needs some updating. Restaurant staff were poor. 30 dollars a person for a buffet breakfast is ridiculous. "

"Can’t beat the location and hot tub is perfect "

"Will choose other hotels next time. We visit sunpeaks frequently, not very impressed with this stay. Jacuzzi, the size of a home hot tub in the parking. $50 fee to ensure you hand wash your dishes. Camping? Or Hotel?"

"Room was okay"

"We loved the location of this hotel and I loved the view from our room which was a view of the Gentle Giant ski run. I didn’t appreciate that they didn’t have daily maid service, considering how much we paid to stay here. There was a slip that you could fill out to request towels. I put that in and they called and said that I had to come down to the front desk with my dirty towels and they would give me clean ones. They couldn’t deliver the towels because they had too many bookings, but weren’t apologetic at all for the inconvenience. Apologies in my book go a very long way and a smile and how is your stay go a mighty long way, but we received none of those common greetings that you typically get at other hotels. I must add that when I asked for a cleaning towel and cleaner so that I can clean the bathroom myself, they had sent someone up anyway to clean the bathroom. I need to acknowledge that. The hotel needs a major update as well. With a renovation update and training staff to be more welcoming and gracious, this hotel could be a 5. "

"COD room no heat Over charged Expedia said 139.00 but charged 145"

"Our two bedroom suite was clean, comfortable, and the perfect size for our family of four. The kitchen and cookware allowed for us to easily make meals and when we did not feel like cooking restaurants were just steps away. The parking garage was heated and had plenty of space. I would for sure stay here again. "

"This was an overnight stay while travelling. The staff was great, the room was clean and the water hot. The reality is this is an older property and works as is, but could use a refresh. Interesting feature that we did not use was a dog wash. First time I have seen that."