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Ulasan untuk Agave Azul - Grand Cozumel, Hotel and Diving

2.5 out of 5
Agave Azul - Grand Cozumel, Hotel and Diving
Calle Adolfo Rosado Salas entre la, Avenida Rafael E. Melgar y la Avenida 5a, Cozumel, QROO

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 4 dari 18 ulasan" "
Penilaian 8 - Bagus. 10 dari 18 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 18 ulasan" "
Penilaian 4 - Buruk. 1 dari 18 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 18 ulasan" "

7,6/10

Kebersihan

8,4/10

Staf & layanan

6,6/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

Ulasan

8/10 Bagus

Eliseo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Mei 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fantastic people, very friendly, extremely professional dive staff, knowledgeable staff. Great experience! Can’t wait to come back for the excellent service & hospitality!
Menginap 4 malam pada bulan Desember 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Todo excelente, el servicio, las instalaciones, el personal
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Georgia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Agave Azul was smack in the middle of town! Walking distance to everything in town. We fished off the piers and hung out on the shore walls watching the tide and sea activity. Cabs were right in front. Has a shared kitchen to cook or refrigerate things. The maid was skilled at towel animals and each one was very special with added floral touches. It’s a simple clean local hotel with diving expertise and friendly staff 😁
Menginap 8 malam pada bulan Januari 2019
Tanggapan dari Agave Azul Grand Cozumel Hotel & Diving pada tanggal 28 Jan 2019
Dear Georgia, thank you very much for your comment! We really appreciate you spending some time with us at Agave Azul. We are very happy that you enjoyed your stay and are looking forward to seeing you and your husband again. Warmest regards,

2/10 Sangat Buruk

Morten

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay out!
This is the worst hotel I have stayed at in Cozumel. A big stinking dog in the reception, a small dog barking all day, and a karaoke/nightclub outside my window playing LOUD music until 5AM every day. They have a shared kitchen, but the fridge was overloaded, and my food was stolen the first day! The room needed renovation (way overdue) and the hotel was closed down after 8PM with the front door locked (hope it's never a fire there, that would be catastrophic) When I was supposed to check out January 1st, no one at work at the hotel, so I had a struggle getting my deposit. My suggestion, find another hotel! There are so many other and better hotels downtown Cozumel
Menginap 11 malam pada bulan Desember 2018
Tanggapan dari Agave Azul Grand Cozumel Hotel & Diving pada tanggal 31 Jan 2019
Thank you for your comment. We sincerely regret that your stay upset you. Your comments are important to us and we strive to take them into consideration in order to continue to improve. Best regards,

6/10 Cukup Baik

Traveler terverifikasi

Menginap 3 malam pada bulan Desember 2018
Tanggapan dari Agave Azul Grand Cozumel Hotel & Diving pada tanggal 2 Feb 2019
Muchas gracias por tu comentario. Esperamos que nos vuelva a visitar pronto!

4/10 Buruk

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
AS I was told by one of the staff members this is primarily a hotel that caters to French speaking clients mostly from Quebec Canada. Noise from surrounding nightclubs is terrible on Fri. and Sat. nights till 4:30 AM You are required to deposit $25 US up front in case you steal the towels. Rooms need an upgrade and hot water was very sporadic. You are also required to prepay for your diving everyday even if you have prepaid your room for a week or more. Instructors and dive master staff are excellent!! Taxi everyday to the marina can be a pain. I did have fun but there is much room for improvement.
Menginap 7 malam pada bulan Desember 2018
Tanggapan dari Agave Azul Grand Cozumel Hotel & Diving pada tanggal 12 Des 2018
Thank you very much for your comment. We sincerely regret that your stay upset you. However, we would like to take the liberty of informing you that due to several different reasons, a deposit policy is a very common form in most accommodation establishments in Mexico. As our hotel is located near the sea in the heart of downtown Cozumel, it may occasionally have negative aspects beyond our control, but that we strive to make you forget by offering consistency in our high standard customer service. Due to the fact that Grand Cozumel Diving Center is affiliated with Agave Azul Hotel less than a year ago and that there are limited spaces available on the boats, payment before the activity is part of our policy of reservation as a guarantee. Agave Azul Grand Cozumel and its new administration will continue to improve in order to provide a good service at the price and satisfaction of the clients.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Good location
Great location and price point. Very close to everything you need. Staff friendly and helpful. Room was basic and quiet during my stay. Dive center is great and staff professional and friendly. WIFI was good.
Menginap 2 malam pada bulan November 2018
Tanggapan dari Agave Azul Grand Cozumel Hotel & Diving pada tanggal 21 Nov 2018
Thank you again for staying with us, we hope to see you soon!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great little hotel downtown.
Overall very good experience. Room was decent size, very clean, although bed was a bit lumpy. Communal kitchen available to all guests. Staff go out of their way to make you feel like family. Very close to ferry and everything else in Downtown Cozunel
Menginap 4 malam pada bulan November 2018
Tanggapan dari Agave Azul Grand Cozumel Hotel & Diving pada tanggal 21 Nov 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. We would certainly be happy to see you again!

8/10 Bagus

Martin, Ciudad de Mexico

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Si te gusta el buceo sin duda es tu hotel, el personal muy amable y desde ahí puedes tomar los tours para ir a bucear. Si quieres conocer la isla es cómodo y céntrico, pero si lo tuyo es estar en un hotel sin salir y descansar, mejor busca otro.
Menginap 1 malam pada bulan November 2018
Tanggapan dari Agave Azul Grand Cozumel Hotel & Diving pada tanggal 19 Nov 2018
Muchas gracias por tu comentario y esperamos verte pronto en nuestro establecimiento! Mejores saludos,

8/10 Bagus

Tal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
7+
The room was very clean Good location Bed isn't so good
Menginap 2 malam pada bulan November 2018
Tanggapan dari Agave Azul Grand Cozumel Hotel & Diving pada tanggal 12 Nov 2018
Thanks again Tal for choosing Agave Azul Grand Cozumel Hotel & Diving! We would certainly be happy to see you again!

8/10 Bagus

Cindy, Yucatan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very central located. Weekends music midnight next dpor but that was only drawback. Exceptional staff and guests interesting and considetate. Really comfy bed and plush towels. Really appreciated the art and the kitchen was imaculate and honor system. High level of trust and professionalism. Thxs too for the good direction where to snorkel.
Menginap 2 malam pada bulan November 2018
Tanggapan dari Agave Azul Grand Cozumel Hotel & Diving pada tanggal 12 Nov 2018
We would certainly be happy to have you visit us again! Warmest regards, Our team

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Charlatanes
Las fotografías publicadas en Expedia no corresponden a la realidad, la entrada del hotel se encuentra sucia llena de muebles viejos y en mal estado, no existe un encargado de la recepción para auxiliares después de las 8 de la noche, a la media noche se encuentran muchos borrachos a su alrededor y en la entrada principal. En general EL HOTEL ES UN EDIFICIO VIEJO Y FEO, SIN MANTENIMIENTO
Menginap 1 malam pada bulan Oktober 2018
Tanggapan dari Agave Azul Grand Cozumel Hotel & Diving pada tanggal 31 Okt 2018
Muchas gracias por tu comentario. Lamentamos sinceramente que su estancia le haya disgustado. Agave Azul Grand Cozumel Hotel & Diving y su nueva administration seguiremos mejorando para dar un buen servicio a la altura del precio y satisfacción del cliente.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Rooms acording to price ! Great staff ! Owners Could improve the facilities specially the gate entrance !
Menginap 6 malam pada bulan Agustus 2018
Tanggapan dari Agave Azul Grand Cozumel pada tanggal 17 Agu 2018
Thank you very much for your comment, We are going to take action about the gate entrance. Hope see you soon in Agave Azul.

8/10 Bagus

Carlos, Merida, Yuacatan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
El personal fue muy amable
Cada vez que tenemos la oportunidad que viajar a Cozumel, elegimos este hotel porque el persona es muy amable
Menginap 3 malam pada bulan Februari 2018
Tanggapan dari Plongée Grand Cozumel Diving pada tanggal 13 Mar 2018
Hola Carlos Muchas gracias por tu comentario, que bueno que tu estancia haya sido placentera, esperamos verte una vez mas para brindarte nuevamente un gran servicio.

8/10 Bagus

Steven

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Friendly, professional, talanted and a great place
Wonderful staff, both in the hotel and the dive shop. Need something, ask any staff and they will either deal with it or find the right person who can. The dive shop was the outstanding part. I have been diving for 40 years and I have never found a more professional dive operation. If you speak French you will love this place. Many of the divers and some of the staff speak French. Yes, I would stay here again.
Menginap 11 malam pada bulan Februari 2018
Tanggapan dari Plonée Grand Cozumel Diving pada tanggal 4 Mar 2018
Thank you very much for your comments Steven, we are glad that your dives were great, we hope to see you again to go back to diving once more. Greetings from all the team at Plongée Grand Cozumel Diving

8/10 Bagus

Anne Saindon, Québec, Canada

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Hôtel parfait pour les plongeurs
Chambres rustiques, très propres. Celle que nous avions avait un grand balcon avec une vue sur la mer. Il y avait un lit queen et king très confortables, toutefois il manquait de rangement, nous avons donc du tout laisser dans nos valises. L'hôtel est situé au centre-ville. Il est à 10 min. de marche du ferry, près de pleins de restaurant et à 15-20 min. de marche d'un gros magasin d'alimentation. Toutefois, puisqu'il est situé au centre-ville, il arrive que le night life de certains bars (fin de semaine) empêche de dormir. La cuisine commune que nous pouvons utiliser manque cruellement de chaudrons et casseroles. Nous avons donc constaté que les gens l'utilisait surtout pour les déjeuners mais peu pour les autres repas de la journée étant donné les faibles coûts des restaurants. Il y a un réfrigérateur commun pour mettre vos emplettes mais l'espace disponible est restreint. En ce qui concerne la plongée sous-marine: le personnel sur place et tous les gens sur le bateau sont extraordinaires. Ils sont avenants, professionnels et extrêmement soucieux de la sécurité de tous. Un dîner est inclus ainsi que de l'eau avec ou sans électrolyte. Les sites de plongée sont merveilleux, diversifiés et accessibles à tous les niveaux de plongeurs. Pour ceux qui sont de niveau "avancé/advance", je recommande de faire les plongées de nuit car elles sont incroyables et zen. Les plongées en cénote sont aussi fantastiques mais comme elles sont sur le continent, en général le coût
Menginap 7 malam pada bulan Januari 2018
Tanggapan dari Un grand merci pada tanggal 16 Feb 2018
Bonjour Anne et un grand merci pour ton commentaire. Effectivement il y a toujours des choses à améliorer et nous nous efforçons de faire le maximum dans ce sens. Nous apprécions d'avoir des retours objectifs et tâchons d'en tenir compte. Reviens nous voir quand tu veux car c'est toujours avec plaisir que nos équipes te recevrons. Toute l'équipe de Plongée Grand Cozumel te salue et t'envoie ses bonnes salutations. A très bientôt, Ludo

10/10 Sangat Bagus

MARIA MARISA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
vale la pena visitarlo
Es cómodo, la gente de atención muy servicial, la ubicación inmejorable y adecuado al precio.
Menginap 17 malam pada bulan Januari 2018
Tanggapan dari Angel Fernandez pada tanggal 1 Feb 2018
muchas gracias por tus comentarios Maria, gracias por permitirnos ser parte de tus vacaciones. saludos