Eksterior

Ulasan untuk Flamingo Hotel

3 out of 5
Flamingo Hotel
Calle 6 Norte #81, Cozumel, QROO

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 147 dari 282 ulasan" "
Penilaian 8 - Bagus. 101 dari 282 ulasan" "
Penilaian 6 - Cukup Baik. 23 dari 282 ulasan" "
Penilaian 4 - Buruk. 6 dari 282 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 282 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

8,2/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

9,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

JULIO CESAR

Disukai: Fasilitas
Everything was excellent!!! Congratulations
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Thomas pada tanggal 6 Mei 2024
Thank you again for choosing to stay with us and we hope you have another chance to return soon!

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What a hidden gem near the Centro area! The property is beautifully maintained and the rooms are spacious and clean. We certainly enjoyed our short stay and will be back on our next visit to the island!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Thomas pada tanggal 30 Apr 2024
Thanks again for choosing to stay with us ! We are pleased you enjoyed your stay and hope you have another chance in the future to return.

10/10 Sangat Bagus

Corey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is the third time we've stayed at Flamingo in the last 12-18 months. The rooms are beautiful. The location is spectacular and the staff is amazing! We love that they remember us and we always feel like family.
Menginap 8 malam pada bulan April 2024
Tanggapan dari Thomas pada tanggal 25 Apr 2024
We are pleased you enjoyed your stay with us ! We look forward to having your and your wife visit again in the near future.

10/10 Sangat Bagus

JOHN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We love this property! Everything.The overall construction with the roof top pool and sunset view, unique rooms (no Motel 6 here), staff (especially Oscar!), the surrounding neighborhood and bars/restaurant's, the courtyard breakfast, bar and bartender……really everything. Did l mention the staff?!!👍 The owner,Tom, lives close to us in California and is often on property which makes it feel even more like an inn than a hotel. We dive with a group that comes every year and we wouldn’t think of staying anywhere else.👍👍🙂
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Thomas pada tanggal 5 Apr 2024
Thank you for all your comments and for choosing to stay with us ! We are pleased you enjoy the uniqueness of the property .We hope to see you again in future on one of your dive trips!

8/10 Bagus

Patricia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cute clean hotel in the heart of Cozumel At a reasonable price. Very good complimentary breakfadt
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Thomas pada tanggal 3 Apr 2024
Thank you for staying with us, we hope you have another chance in the future to return.

10/10 Sangat Bagus

Lindsay

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel is a secret gem!! You can see the water from The balcony! It’s adorable! Rooms are very spacious!! Oscar was incredible for breakfast!! Please leave him a tip. I didn’t have cash so I couldn’t leave him anything. You are surrounded by shops and restaurants too!! It’s super safe! I left car on street and had zero problems! I actually miss being here! Breakfast was amazing ! I had French toast and the fruit dish!! I can’t wait to go back!
Tanggapan dari Thomas pada tanggal 2 Apr 2024
Thank you very much for your kind comments and I will pass along your kudos to the staff. Glad you enjoyed the breakfast aspect of the stay ! We hope to see you again in the future.

8/10 Bagus

John Charles

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked that it was a quaint Mexican style hotel that was very clean with fantastic breakfasts and fantastic staff (especially Oscar). My only concern was that the internet wasn't good on the roof by the pool or in the rooms (at least on the 3rd floor) but was good on the main floor.
Menginap 21 malam pada bulan Maret 2024
Tanggapan dari Thomas pada tanggal 28 Mar 2024
Thank you for choosing to stay with us. We are pleased you enjoyed the attention of the staff. We are working on improvements to the wifi so that all parts are covered.

10/10 Sangat Bagus

Honest

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
El flamingo tienen muchas cosas nuevas. El baño está muy hermosa la cama muy cómoda y el espacio está generoso.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Thomas pada tanggal 15 Mar 2024
Gracias por sus agradables comentarios... nos complace que haya disfrutado de su estadía y esperamos que tenga otra oportunidad de regresar algún día.

10/10 Sangat Bagus

Steve

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoy the location right in the heart of the city close to many great restaurants. Breakfast is very good with lots of options. Oscar was very friendly with many good ideas on activities and places to eat. Will come back!
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Thomas pada tanggal 3 Mar 2024
Thank you for your comments and thanks again for choosing to stay with us. We hope you get another opportunity in the future to join us !

8/10 Bagus

ayala

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is beautiful and very nice place, the rooms are comfortable, the staff are great very helpful and kind. The internet working well at most of the areas of the hotel, but not inside of the room, the location is good and very close to the center and short walk from the ferry, although this said of the island (north) doesn’t have beach that are comfortable for bathing, to get to other beaches you will need a taxi.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Thomas pada tanggal 3 Mar 2024
Thank you for comments. We do appreciate your patronage and hope you have another chance to return in the future.

8/10 Bagus

Gabriela, Guatemala

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent location. Nice property conditions. Quiet. Excellent breakfast, which is included. One staff member could not guide us of where to go and what to do, while the other one did. Both staff members were really nice. Could have better beach towels.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Thomas pada tanggal 29 Feb 2024
Thank you for staying with us. We are pleased you enjoyed your stay.Best WishesThomas FryerOwnerFlamingo Hotel Cozumel

8/10 Bagus

Chris

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This boutique hotel is fabulous and we’d stay again for sure. Beautiful quiet rooms (even during Carnival!), the best location and great staff. Walking distance from the ferry and all the top tourist spots. It would get a 5/5 if the rooftop pool area was completed (under renos).
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Thomas pada tanggal 16 Feb 2024
We are pleased you enjoyed your stay and look forward to seeing you again in the future !

8/10 Bagus

BEV

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
This is a charming boutique hotel close to the malecon, good restaurants and shopping. The breakfast included was good. The owner/host was charming and helpful as were all the staff...
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Thomas pada tanggal 10 Feb 2024
Thank you for choosing to stay with us. We hope you have another opportunity in the future!

4/10 Buruk

Leah

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
We were really disappointed in our stay here. Aside from during breakfast, we could not find any staff at all to answer a question after 2pm. Especially at night. The front door is left unlocked and there was no staff (we tried everything to find someone). I did not feel safe here.
Tanggapan dari Thomas pada tanggal 30 Jan 2024
We are very sorry you feel that way, but we had a two day period where two staff members were out sick which is very rare. The receptionist is in from 8 am to 4 pm and then the bartender is from 4 pm to 11 pm. We do have a nightwatchman that comes in at 10 pm

8/10 Bagus

KARLA VIRGINIA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Personal maravilloso, dueño terrible.
La atención por parte del personal fue maravillosa, pero el dueño, que es extranjero, nos incomodó a casi todos los huéspedes, no es nada amable con el turismo nacional, sólo con los extranjeros; ese señor tiene la fortuna de que su personal son personas extraordinariamente amables y compensa lo grosero del dueño.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Thomas pada tanggal 22 Jan 2024
Lamento que te sientas así, pero ese no es el caso. Todos los clientes reciben el mismo trato y muchas de las excelentes críticas así lo atestiguan. El propietario ha estado trabajando muchas horas recientemente debido a la escasez de personal y la falta de un gerente. Es lamentable que se sienta así personalmente, pero le deseamos muchos felices viajes en el futuro.

10/10 Sangat Bagus

Hillel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Thomas pada tanggal 22 Jan 2024
Thank you for choosing to stay with us !We look forward to seeing you again soon at the Flamingo

8/10 Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good overall, but opportunities for improvement
We had a nice stay. The facility was comfortable and the proprietor is friendly. When booking the room, the website claimed that our room had a kitchenette, but that was not the case when we arrived. The proprietor said that they plan to add the kitchenette in the future, and the plumbing is there to do so, but they’ve not done so yet. We would’ve had breakfast there more often, but the coffee wasn’t up to our expectations, and the oatmeal was very watery, which caused us to take our breakfasts out. There are lots of nice places to eat close by, where both the coffee and oatmeal are good.
Menginap 14 malam pada bulan Desember 2023
Tanggapan dari Thomas pada tanggal 9 Jan 2024
Thanks for you staying with us. We look forward to seeing you again in the future !

8/10 Bagus

Sharon Kay

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There is no elevator, which is tough with luggage. Great bar and people from other hotels that come here for the service, but the one person, Ivan, who is the glue that hold everyone together is moving in January 2024. The rooms are nice, AC works very well, but the shower water doesn't get past warm, then fluctuates to tepid. The location is fabulous with lots of restaurants around and the malecon and the central very close.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Thomas pada tanggal 9 Jan 2024
Thanks for choosing to stay with us ! Yes, Ivan our bartender of several years is leaving but we have other forms of glue that hold things together including our other great staff ! We look forward to seeing you again in the future .

8/10 Bagus

Steve

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The employees were so friendly. Ivan truly showed an interest in all the guests. He was so friendly and helpful. The breakfasts were amazing!!!
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Thomas pada tanggal 9 Jan 2024
Thank you for choosing to stay at the Flamingo. We are pleased you enjoyed the service of our staff and the breakfasts ! We hope we can have another opportunity to serve you again in the future.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2023
Tanggapan dari Thomas pada tanggal 9 Jan 2024
Thank you for choosing the Flamingo for your stay in Cozumel. We hope you have a chance to stay with us again in the future !

8/10 Bagus

RUBEN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari Thomas pada tanggal 9 Jan 2024
Thank you for staying with us at the Flamingo Ruben. We hope your stay was comfortable and enjoyable....and that you have another chance to visit Cozumel

10/10 Sangat Bagus

alexander

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Don Oscar y Doña Carolina excelentes personas y excelente servicio El hotel ha sido renovado y le falta que continúen con los detalles q le faltan La piscina muy agradable Falta de mantener al rededor de la piscina Pero definitivamente regreso a el hotel
Menginap 4 malam pada bulan November 2023
Tanggapan dari Thomas pada tanggal 15 Nov 2023
Muchas Gracias Alexander. Esperamos volver a verle en un futuro próximo !Saludos

10/10 Sangat Bagus

KPark

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bien ubicado y el cuarto que me toco estuvo excelente , pero el aire acondicionado no servía.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Thomas Fryer - Owner pada tanggal 20 Okt 2023
Thank you for your review...we are pleased you enjoyed your stay !

2/10 Sangat Buruk

Joseph A

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We got to our room, could not figure out the air conditioner went down to the desk woman came up and showed us that you had to leave your room key in the slot in order for the air conditioner to work, so that means when you went out for the day and came back. Your room was over 100° because they only give you one room key we never even end up staying at this hotelWe went and got another room at a different hotel.
Menginap 7 malam pada bulan September 2023
Tanggapan dari Thomas pada tanggal 11 Okt 2023
Hello Joseph … I am sorry you feel that way but those systems are put in place for a reason … to not be wasteful and consume precious electrical energy while no one is in the room. It takes less than 5 minutes for the room to cool down upon return. We are trying to do our part at the Flamingo to be more green and cut carbon emissions.

10/10 Sangat Bagus

Kyle

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Staff and the property itself was very good, everyone was accommodating and friendly. We came with some others that stayed in a different room and noticed some of the items in our room weren’t present in the other and vice versa. The pool on the roof was very refreshing but noticed it hadn’t been cleaned the night before we left and I was littered with bugs and and water was a little murky. But it was chlorinated so wasn’t a deal breaker. The free breakfast in the morning was very good and had quite a few menu options as well. Overall I would definitely stay here again if I needed a hotel for a good price in Cozumel.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Thomas Fryer - Owner pada tanggal 20 Okt 2023
Thanks for choosing to stay at the Flamingo Kyle. We are pleased you overall enjoyed your stay. We do have a pool service that comes in, but sometimes it is treated and the water can actually become cloudy for a bit. We hope to see you again in the future !

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
Baño incomodo
En general el hotel esta bastante bien, me gusto porque es muy céntrico, el único detalle que encontré es que el wifi es inestable y en el baño cada vez que te duchas se moja todo el baño, eso fue incomodo.
Menginap 2 malam pada bulan September 2023
Tanggapan dari Thomas Fryer - Owner pada tanggal 20 Okt 2023
Thank you for staying at the Flamingo. We do have one bathroom where the water from the shower splashes over. We need to make a correction to this particular shower. We are pleased you enjoyed staying .

10/10 Sangat Bagus

Alfonso Atli

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente opción para hospedarse
Menginap 2 malam pada bulan September 2023
Tanggapan dari Thomas pada tanggal 27 Sep 2023
Thank you very much for your stay, we are pleased you enjoyed it. We hope to see you again in the near future !

10/10 Sangat Bagus

BLANCA

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Thomas pada tanggal 27 Sep 2023
Thank you for your stay ! We hope to see you again soon.

10/10 Sangat Bagus

KARLA VIRGINIA

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Gran hotel con excelente servicio y atención!
Excelentes instalaciones, habitaciones y áreas comunes impecables, servicio de lo mejor, personal que atiende son súper amables. Un gran hotel, sin duda volveré.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Thomas pada tanggal 27 Sep 2023
Thank you very much for staying at the Flamingo! We are pleased you enjoyed your stay and hope to see you again in the near future

8/10 Bagus

Cesar

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Thomas pada tanggal 24 Agu 2023
Thank you for choosing the Flamingo. We are pleased you enjoyed your stay and we hope that you have a chance to stay with us again in the future !

10/10 Sangat Bagus

Emilio

Menginap 7 malam pada bulan Agustus 2023
Tanggapan dari Thomas pada tanggal 27 Sep 2023
Thank you for your stay !

10/10 Sangat Bagus

Abigail

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
El Flamingo es un hotel pequeño situado en el centro de Cozumel, a unas cuadras del puerto. No tiene mucha habitaciones, lo que lo hace un hotel tranquilo. Las instalaciones son bonitas, recién remodeladas, y están muy limpias. Los desayunos fueron buenos y el personal es atento y amable.
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Thomas pada tanggal 24 Agu 2023
Thank you very much for your review. We are pleased you enjoyed your stay and we hope that you have another chance in the future to stay with us !

10/10 Sangat Bagus

Omar

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location! Staff very friendly and helpful. Great in-house bar with knowledgeable staff. Clean and reasonable in all regards. I will be staying here again.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Thomas pada tanggal 1 Agu 2023
Thank you Omar for choosing to stay at the Flamingo ! We are pleased you enjoyed your stay and hope you have another opportunity in the future to come to Cozumel and stay with us .

10/10 Sangat Bagus

Maria Eugenia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
La atención de Oscar, la ubicación y las instalaciones de lo mejor.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Thomas pada tanggal 8 Jul 2023
Thank you Omar for your review. We are pleased you enjoyed your stay and hope to see you again soon !

10/10 Sangat Bagus

Manuel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
great stay
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Manon pada tanggal 17 Mei 2023
Thank you Manuel for your feedback! We're glad that you enjoyed your stay at the Hotel! Hope to see you soon in Cozumel

10/10 Sangat Bagus

Yiddiany

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excelentes inhalaciones, servicio muy cordial, bien ubicado.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Manon pada tanggal 10 Mei 2023
Muchas gracias Yiddiany, fue un placer tenerte en el hotel, ¡esperamos volver a verte pronto!

8/10 Bagus

Jaime

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Our flight home was cancelled so we had to find a place to stay in an emergency. So lucky we stumbled on this place. The property is in the middle of a major upgrade. The room was very clean, updated, and comfortable. Super nice bathroom and decor and everything from the lobby to the room looked brand new and recently updated. The top level with the pool was a little run down and needs some work, but you could tell that they were slowly working on that and I would guess that in a year, that will be much nicer. I understood plans for a roof-top bar are in the works! Great location. Friendly staff. Super safe and a bargain. Lots of dining and shopping all around - a half block from the ocean. We normally do large, all-inclusive resorts, but would consider staying here again in the future. Cute little bar in the main level with lots of locals hanging out in the evening.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Manon pada tanggal 4 Apr 2023
Hello Jaime! We're more than happy to hear that you enjoyed your stay at the Hotel Flamingo! The Hotel has been indeed remodeled since a year now and there's some little details that needs to be finish! Thank you for your feedback we really appreciate and will let the team know about your experience! Hope to see you soon at the Flamingo, Manon

6/10 Cukup Baik

Robert, Whitmore lake

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
This Room (suite) was not completed, no tv no pool, no safe, light bulbs that didn’t work construction and hammering on roof, very noisy. Once it’s done Its a Nice place with great staff.
Menginap 6 malam pada bulan Maret 2023
Tanggapan dari Manon pada tanggal 6 Apr 2023
Thank you for your honest feedback Robert. We deeply apologize about this experience you had at the Flamingo. Our first priority is to provide excellent service and comfort for you. The hotel has been remodeled and has re opened few moths ago, indeed there some details that needs to be fixed, which will be done in a short period of time. We also wants to thank you because your feedback help us do better. It was a pleasure to have you at the Flamingo Hotel and hope to see you back in order to make it up to you. Kind regards

8/10 Bagus

Jolena

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Sweet hotel
It’s a sweet little hotel I used it because it reminded me of the old days back in the 80’s when I was going to Cozumel a lot. Ivan is aces. Really enjoyed and Carolina will bend over backwards trying to get you what you want. My room was spartan and could have benefited from some kind os seating. An easy chair would have been nice. Breakfast was good. The coffee was okay Could have used cream, as the milk seemed like it was light. Not rich enough. The mattress was super hard but they put a topper on it that helped but it was too big for the bed and that made it kinda risky but it was necessary because seriously it was like a rock the first night. It’s a little noisy because of the bar but I used a sound machine and slept well after getting the topper. The location is great but there no beach associated with it. I’d stay there again but I’d plan it better in that I’d make sure the topper fit the bed right.
Menginap 4 malam pada bulan Maret 2023
Tanggapan dari Manon pada tanggal 21 Mar 2023
Hello Jolena, thank you for taking your time to wrote a feedback. We really appreciate that you enjoyed the attention of the staff.We also wants to thank you for letting us know what could have been improved in your stay, your feedback help us do better. We will be glad to welcome you again at the hotel. Kind regards, Manon.

10/10 Sangat Bagus

Steve

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was our third time staying at the Flamingo. Everything here is exactly what we value in traveling abroad. Great location with numerous dining options all within walking distance. Breakfast was included in our package which was always delicious with many options. Staff was great, especially Ivan, Manon and Oscar, always willing to answer any questions on getting around or eating options. Our room was clean and comfy, will definitely return
Tanggapan dari Manon pada tanggal 21 Mar 2023
Hello Steve, we really appreciate your feedback and will make sure the rest of the staff knows about it. We would be glad to welcome you again at the Flamingo. Kind regards, Manon.

10/10 Sangat Bagus

Steve

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property exceeded our expectations...It has an excellent staff, is clean, and well-maintained. Ivan, Oscar, and the rest of the staff were excellent. We will be back!
Menginap 6 malam pada bulan Maret 2023
Tanggapan dari Manon pada tanggal 5 Apr 2023
Thank you Steve for your feedback.. We're more than happy to hear that you enjoyed the Flamingo and the attention of our staff! It was a pleasure to have you here, hope to see you soon in Cozumel!

10/10 Sangat Bagus

Annie

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Thomas pada tanggal 27 Feb 2023
Thank you for staying with us at the Flamingo. We hope your enjoyed your stay and that we have another opportunity to have you stay with us again in the future.

4/10 Buruk

HEIDI

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The hotel’s « remodel » is obviously not finished.
Tanggapan dari Manon pada tanggal 7 Jan 2023
Hello Heidi, we are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Best regards , Manon

10/10 Sangat Bagus

Susan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Todo el equipo es muy amable!!!!
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Johannes FA

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
As usual, Flamingo delivers! Excellent service, unbeatable location, and fabulous stay.
Menginap 4 malam pada bulan September 2022

10/10 Sangat Bagus

antonia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff!!!!
Menginap 11 malam pada bulan Mei 2022
Tanggapan dari Thomas pada tanggal 2 Feb 2023
Thank you for your review. I will pass your comments on to my staff !Best WishesThomas FryerOwnerFlamingo Hotel

2/10 Sangat Buruk

Stu

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel closed!
Hotel wasn’t open. Looks like it will be nice though when it’s done in potentially a few months. Need to check if I got my refund yet.
Menginap 1 malam pada bulan Mei 2021

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I blame Expedia and the Flamingo Hotel for this, but when we arrived on May 3rd for a 5 night stay, the hotel was completely closed and under construction. Not one person contacted us to let us know. You can imagine our shock! The manager at The Flamingo did make arrangements for us to stay at another downtown hotel, but it was not as nice or convenient. I feel that someone should have notified us before hand and offered us several options. I even checked Expedia's site before leaving the US and the hotel was still being advertised. Being from out of the country and navigating this issue in a different language was a challenge, but we managed. The hotel will be beautiful when completed, but beware for now!!
Menginap 5 malam pada bulan Mei 2021
Tanggapan dari Thomas pada tanggal 2 Feb 2023
My apologies for the situation. Apparently there was a miscommunication between the Flamingo and Expedia, we should have had all of the inventory closed out. We hope you have a chance to visit us in the future now that the property is fully completed. Warm RegardsThomas FryerOwnerFlamingo Hotel Cozumel

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
very friendly, helpful staff, tasty, economical breakfasts.
Menginap 5 malam pada bulan Maret 2020
Tanggapan dari Thomas pada tanggal 14 Mar 2020
Thank you very much for your review and comments ! We are pleased you enjoyed the attention of our staff and that the breakfast was delicious for you. We hope you have a chance to stay with us again soon ! Best Wishes from the Flamingo

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very friendly and accommodating. Anything we needed they help us with, from finding places to eat, going to get drinks, finding parking, and almost anything we needed. I would definitely stay there again.
Menginap 5 malam pada bulan Maret 2020
Tanggapan dari Thomas pada tanggal 14 Mar 2020
Thank you so much for choosing to stay at the Flamingo ! We are pleased that you enjoyed the attention of our staff. We always try to focus on personalized attention for our guests. We hope you have a chance to stay with us again in the future ! Best Wishes from the Flamingo