Serviced Apartment di Cumbria

"The hotel is incredible! We were greeted at the front desk by friendly staff who were very helpful in storing our luggage until our check in time and pointing the way to the bus station so we could explore Hadrian’s Wall that morning. Upon our return we were greeted by more friendly staff and directed to our room. When we opened the door our reaction was “Wow! What a great place!” The rooms were spacious and decorated beautifully. Tea, crumpets, local jam, and other accompaniments were laid out...

"Clean room, comfy bed and a good shower. Hallways could have done with a quick vac. Missed second day breakfast but still enough left."

"Absolutely amazing room with easy check in and clear communication "

"The location and apartment were great! Unfortunately the beds were the most uncomfortable beds we have ever slept in - so lumpy and uneven we couldn't sleep for the 2 nights we were there. The sofa bed mattress was so thin you could feel the metal frame all night. The mattresses all need replacing!"

"Nice stay! Would recommend. Hotel was within walking distance to the city center and had plenty of parking. Room had a fridge, microwave, and utensils. Room was clean and bed was comfortable. Had a cute charm about it."

"Very good communication. In general the apartment building is clean and nice, though inside the apartment smelled strong curry ( Penthouse ), even a cheap air freshener will make a difference. Pillow cases and Bed blankets do not smell fresh. No shampoo and shower gel. Netflix is a plus. We still enjoyed our stay."

"Luxury is suɓjective but no. Studio suite was small with no lake view. Arrived to find black sharp grit dog hair and dried dog food on floor and some grit and dog hair on bottom of the bed. Vacumn in entrance solved this. Black mould on glass and frame in bathroom due to single glazing on all windows was cleaned. Despite staying 3 nights owner was unable to replace the missing hair dryer in that time. Middle window curtain and underbench rubbish bin needs repairing. Parking on site and bed...