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"The hotel is in a great location but the room and overall inside of the hotel doesn’t really look like the photos. It is not very clean or well kept. "

"Todo muy bien"

"Clean room and accommodating staff members."

"We had an unexpected stay here. Originally booked at another hotel that was not a good fit. Last minute we changed resorts. This was by far better than my expectations. The smell walking in was luxurious. The staff was more than accommodating. They did everything they could to make our stay special. I would definitely stay here again!"

"There is no noise insulation. The sounds of jets and trains were loud all through the night. "

"This is the fourth time I stayed at a CitizenM, twice at this location, and each stay the room never gets cold enough. "

"Property was clean & well maintained "

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"Pictures are deceiving. This hotel needs a total renovation. Carpets are dirty, elevators are sketchy. Do not use the stairwells from the garage although you may have to as elevator was not working. Stairwell reeked of urine and littered with trash and there was evidence of squatters. In our room there was a flood. It was obvious from the moldy walls and decayed plaster this had been occurring frequently. We reported to the front desk. No one came to correct or offer us a different room. 2-stars because was easy and Starbucks on premises."