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"Place is in renovation since last year … there is construction everywhere. Very dirty yard. Rooms are clean, front desk staff was arrogant, one of the girls ask me to dress up in the lobby, while I left the pool to request a new key because my was not working.. this is a Caribbean Island and the pool is right by the lobby . Her attitude was unacceptable. Buffet is simple , restaurant staff are great ! "

"Staff was amazing. The AC in my room kept turning off. I would have to keep turning it on ever so often. Was told it operated on green technology which I understood but it again shut off during my sleep and was told that I must not have moved much in my sleep since it shuts off when it senses no motion for a period of time. May want to revise this setting as I would think there are many people who sleep still for hours during the night. Just a constructive feedback as it made my sleep a bit uncomfortable by having to wake up and turn the AC back on. I'm still giving this resort 5 stars. I highly recommend this resort if you love nature and breathtaking scenes of mountains and oceans."