"First of all there was construction going on in the lobby. When we got to our rooms on the 8th floor, they were terrible, dust everywhere, hangers left on the bed and the ironing board leaning against the cabinet. Bits of plaster all over the carpet.
I immediately asked to speak to the manager who was very apologetic and said she would arrange for our luggage to be moved to new rooms. When we returned from our show, well, what a difference, it was like we were in a different hotel. I understand they are in the middle of renovations and we truly appreciated how quickly everything was handled.
The view of Tower Bridge was totally worth the hassle!!!!"
