Cari Hotel di Métropole de Lyon

"I was so disappointed with the property especially given the rate. The property is undergoing a refurb, had furniture and cables everywhere in the foyer, they were also painting and had a temporary check in desk. One lift wasn’t working, the door to our room got stuck each time and was very hard to open, the rooms themselves weren’t great - one big disappointment and certainly not worth the price! In addition on arrival we were told they were over booked and were looking to send us to a sister...

"Good clean hotel, comfortable stay, well connected to Lyon City Center. Highlight of the stay was helpful and always smiling staff."

"Great architecture Very nice staff Courtyard is a feature"

"Stay was good."

"Excellent stay our room was good size, good location, excellent staff, breakfast was ok"

"Hôtel bien situé proche de la gare Lyon Part Dieu ,la chambre était propre ,le petit déjeuner était parfait.J'y retournerais sans hésitation."

"The staff at Le Phenix are amazing . Always friendly. I felt comfortable with them. They are gracious for we English speakers who have less than rudimentary French (I practiced! Really I did!) The rooms have good AC if necessary. The restaurant associated with the hotel is shockingly good. Such a wonderful lunch! We did not have the breakfast buffet because we eat so light, we did not find value. I do wish there was a hot water kettle in the room. Beds are comfortable. Our room was spacious....

"Beautiful hotel very good location right beside the train station and a huge mall with lots of great restaurants and stores. Very helpful staff who were so accommodating and understanding. I'm very grateful to have stayed at this hotel!"

"This small hotel is well located within walking of old city and great restaurants. Junior suite in tower was beautiful. First class in all respects. Fantastic breakfast. Very helpful staff that provided over the top service. Highly recommended."

"Room was very clean and roomy. It’s a very old building and there are rooms that have no windows though. That’s fine if there is a significant price difference but not good for a multi-night stay. Best to call in advance to try to get one of the couple of rooms that have windows. It’s also perfectly located just outside the old city. Easy walk to everything."

"Top Service, sehr schönes Ambiente"

"The hotel is located just behind the train station in Lyon’s 2nd arrondissement. The building itself is beautiful, elegant, and full of historic charm. While some parts of the interior décor feel a bit dated, the beds are modern and extremely comfortable, providing a great night’s sleep. The hotel was clean and well maintained. What impressed us most was the friendliness and warmth of the staff. We arrived very early in the morning, and the front desk kindly allowed us to check in well before...

"Decent location, nice staff, strange decor/style which seemed to really date the property. The air conditioning barely cooled down the room. The bathroom curtains are very sheer and so it was extremely hot in the bathroom, even at 10am with the blazing sun on a high floor. It was 30 degrees C during our 1 night stay in May so quite miserable sleeping/showering."

"Great location. Clean. AC worked which is important. Would stay here again!"

"The receptionists were really nice and helpful. The room pics were no the same so we would have appreciated a video from entry to living room bedroom. Seating are a bit awkward if you have 4 travelers. The sofa bed has individual twin beds which is good i suppose when traveling with friends. TV behind door bedroom which is in accessible. 4 guests with luggage will be cramped. Bathrooms have no fan or windows. Toilet separate with no sink or fan so you have to air out and can't wash hands or if...

"Staff were great"

"Very good experience"