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Penilaian 10 - Sangat Bagus. 498 dari 1000 ulasan" "
10 - Sangat Bagus
498
Penilaian 8 - Bagus. 389 dari 1000 ulasan" "
8 - Bagus
389
Penilaian 6 - Cukup Baik. 73 dari 1000 ulasan" "
6 - Cukup Baik
73
Penilaian 4 - Buruk. 22 dari 1000 ulasan" "
4 - Buruk
22
Penilaian 2 - Sangat Buruk. 18 dari 1000 ulasan" "
2 - Sangat Buruk
18
8,8/10
Kebersihan
8,8/10
Staf & layanan
8,2/10
Fasilitas
8,6/10
Kondisi & fasilitas properti
8,6/10
Ramah lingkungan
Ulasan
8/10 Bagus
Carmen
Bepergian bersama teman
22 Apr 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Be warned if you’re travelling with children.! When you book a room for three (2 adults and a child) you are forced to pay for a bigger room (suite) and only at check in do you discover they expect the child to sleep in the same bed with you (the two adults)! Even if the child is 10 or 11 - ages are required to be provided during booking.
The sofa is not a sofa bed. They will then try to charge you extra for the roll away bed.
Management then arguing that it’s totally clear and okay that a child should share a bed with you. The bed size is the same as in a normal room so it’s just a scam to make you pay for the suite. Children also not included in breakfast even if you have paid for a room with breakfast. It’s as if the children are an inconvenience. Paying extra for a larger room does not get you much. Really disappointed with this service and then attitude of management. They waived the extra bed charge eventually but argued to the bitter end that it was acceptable to claim a room sleeps 3 when it actually doesn’t.
Hotel is otherwise okay. Breakfast choice limited. Gym equipment very basic and pool not open on winter. Shuttle bus not very frequent either (only operates at weekends) and be warned, shuttle to Disney needs booking day before but they don’t let you know that till you realise too late and then can’t get a slot
Lovely hotel. Beautiful views from mountain side or seaside. Didn’t use the pool or hot tub but looked amazing. Room service for breakfast was great and reasonably price.
Great property, incredible views, great price, great staff. Not close to the city but only a short taxi drive away. Close to the airport and Disneyland. You do need to arrange transportation with hotel because Discovery Bay is a private reserve and not open to general travel. Could not be happier.