Ryokan di Distrik Nishiyatsushiro

"I'm sorry to say that this experience was not at all what we expected. The lobby is beautiful, however the rooms show signs of significant deterioration (water damage). The bathrooms are old and use water from the hotspring - though commendable from an eco perspective this means smelly showers (sulfur) which is an unpleasant experience. The staff were very kind, however training needs improvement as the service was disjointed and awkward. Last but not least our "balcony" room overlooked the...

"Everything is excellent, top notch. The staff English is not good but they try everything to help. They were nice and very helpful. We left an expensive Jewelry in our room and we realized that when we came back home at USA, we contacted the Hotel, they immediately replied and tried every effort to send it to us. Now we have it. Thanks. We will come back the area and will stay here again next time."

"This is a traditional "

"We arrived late and the staff were very understanding. Private onsen also wonderful. "

"It was an amazing experience, communication was challenging, but staff was extremely attentive "

"Real good experience "

"お湯がとてもよく、太鼓ショーも迫力がありました。高齢の母も大満足でした。"

"ありがとうございました。"

"Excellent service by all staff. It’s serene, calming and very clean. "

"古い施設ですが掃除がいきとどいている スタッフも気遣いがいきとどき、丁寧に対応していただきとても良い旅ができました 食事も全て美味しかった 又行きたいと思います"