Ryokan di Jepang

"The hotel is excellent. But there are a few things we really did not like. If you try to call the reception, they hardly can speak English, always sorry, only Japanese. Then we lost our bag in the bus and asked the hotel after checkout to help us claim the bag, they just send us a phone number for the bus station, I could look this up myself. And I even tried to call the bus station, but they only speak Japanese, that’s why I have ask the hotel to help us. Luckily our next hotel in Sapporo...

"This was an amazing stay. The room was immaculate and clean. All amenities were in perfect working order. The food was top tier. The bus stop was right next to the building. I highly recommend checking it out if you plan on visiting Hakone."

"スタッフの対応が、とても親切だった。食事も新鮮なお刺身が、美味しくいただけました。また家族で行きたいと思います。"

"部屋の鍵は、4人とも持てて良かったです。 夕食、沢山な種類があって嬉しがったですが、酢の物と白あえの味付けが美味しく無かったのが　残念でした。 また、行きたいと思いました。"

"Schönes Hotel. Das Zimmer war sehr groß und sauber (hatten western-style room). Das Hotelpersonal war sehr nett und hilfreich. Sollte man mit dem Auto anreisen, ist das kein Problem, das Personal war sehr organisiert und zeigte einem, wo die Parkplätze sind."

"とてもいいホテルだと思います 泊まってよかった"

"The hotel was relaxing, onsen was amazing, dinner was a limited menu but good. The secenery was stunning. The staff were hard to find at times, overall I would definitely come back."

"This entire stay was an experience. From the minute you walk in, you are greeted by a team of people who help you every step of the way. It felt like a spa, a home and a luxury hotel all at the same time! I have stayed at many luxury resorts but this was by far the best overall experience. Highly recommend. The breakfast and dinners were exceptional. We were seated in a private room for both. My daughter has a lactose allergy and they adapted the menu for her. The thoughtfulness and care taken...