Apartemen di Distrik North West Leicestershire

"My experience at this hotel was extremely disappointing from start to finish. Upon arrival, I was unable to access my room because the door code provided did not work. I had to contact reception and wait approximately 10 minutes on the phone before a replacement code was issued. Unfortunately, the issues did not end there. The bed frame had a sheet of plywood protruding from it, which caused me to injure my knee the following morning. I reported the matter to the hotel and was offered either a...

"Property easy to find/park and get into They sent clear instructions of how to get in Room spacious and clean but the loo did have a mouldy water smell The only other issue was the room was freezing, there were two radiators but no thermostat. Shared kitchen was clean and well stocked "

"Rather a mixed opinion of my stay. App door key is functional once you get used to it, though I would prefer a key or code personally as having all of the doors unlock before I reach them is a security/safety risk, especially for lone travellers. I was very put off by there being a hidden fee retained from the room security deposit, with the alternative choice to have the deposit held for a full 30 days. Plenty of free parking spaces but they are painted very small and some are quite...

"We recently stayed at this apartment for a weekend, and it was a fantastic experience. The location couldn't be better, right in the heart of the city centre, making it easy to explore everything the city has to offer. The staff were incredibly attentive and communicative throughout our stay, with special thanks to the general manager who kept in touch before and after our visit, making us feel truly valued. I would definitely recommend this place to anyone looking for a short break or a city...

"Had a couple of nights stay at the property for a social event in Derby. Check-in was very easy, as was communication with the host; the property benefits from private secure parking at the rear. Key collection is automated and went without a hitch. The property itself was well appointed with everything needed for a stay and benefits from a nearby shop plus a few pubs within a 5 minute walk. The walk in to town was approximately 15 minutes. Check-out was easy and, again, automated which was...

"This was a scam. No email was ever received from the property with check-in instructions and they never responded to messages or calls. We ended up having to book different hotels and am trying to get a refund from hotels.com"